14 DAY TRIAL // It’s not every day that you get to see manufacturers offering to repair your TVs for free or even reimbursing money spent on repairing it. However, Mitsubishi decided it will be part of that extremely small group of God-given companies and decided that your LaserVue problems is their business.
Well, maybe nobody uses LaserVue TVs nowadays, and if you do, then you must have bought it years ago without even dreaming about Mitsubishi ever offering you a free repair for that bulky old pile of plastic, or even offering a payback for your precious money spent repairing your LaserVue.
Apparently, the reason behind this is that Mitsubishi has settled a class-action lawsuit brought by customers over the picture problems. Darkened screen sections appear after 8,000 to 10,000 hours of use. That may not seem too big of a problem to non-Mitsubishi users since, let's face it, the LaserVue is from 2011 and four years of continuous usage will eventually put even your mighty Full HD Bravia on its knees.
Bragging about invincibility puts Mitsubishi in a shameful position four years later
The firm handling the suit said that "if you spent your own money to repair certain problems with your LaserVue TV, you may be entitled to a repair, payment or reimbursement" of at least $500. It's true that at the time Mitsubishi's DLP-powered models had a quite sought after level of black, offering excellent contrast and color saturation, much better that what other TVs from that era offered.
The main problem was, unfortunately, that although it offered great color saturation and deep black, it had to cut prices of the rear-projection TVs in order to compete with new LCDs and laser flat panels, especially in the US.
Obviously, the entire thing didn't go well and a year later Mitsubishi TVs left the US markets, never to return again. Now, however, with its class-action suit, it might do it again, but as a walk of shame.