14 DAY TRIAL // Microsoft has recently reissued one of the botched Patch Tuesday updates that were causing problems on Windows 7 and 8.1 computers, but it appears that the new version is only available on the former.
KB3097877 update caused various issues on Windows 7 and Windows 8.1, including sudden crashes of Outlook email client, as well as errors with desktop gadgets.
But a revised version of the update is now available via Windows Update and comes to fix all these problems, with Microsoft addressing all issues in less than 24 hours, which is pretty much the company’s fastest response in the case of a botched update.
Windows 7 fixes
According to the company, the revised bulletin addresses two different problems on Windows 7 and Windows Server 2008 R2:
| Resolves crashing that occurred in all supported versions of Microsoft Outlook when users were reading certain email messages. |
| Resolves problems that occurred while users were logging on to the system. For example, after a user restarted the computer and then pressed Ctrl+Alt+Delete at the logon screen, the screen flashed and then went black. The user was then unable to continue. There may be other, similar logon issues that are related to this issue. |
First and foremost, you should try disconnecting any digitizer devices, and in case this doesn’t work, recover the system by restoring to the latest backup. A third option is to uninstall security update KB3097877 from the command line by booting in repair mode and entering the following command: