14 DAY TRIAL // Microsoft has decided to cut down the amount of free storage offered to OneDrive users from 15 GB to just 5 GB, and just as expected, nobody is happy with such a change. At least, not after Microsoft claimed it wanted to make OneDrive the best cloud-based storage service out there.
So posts on UserVoice not only criticize Microsoft for taking a U-turn in OneDrive’s case but also show what disappointed users are willing to do when the company that’s providing them with a free service makes a wrong move.
Many of those who posted on UserVoice say they are very close to giving up on everything Microsoft, and stop using not only OneDrive but also products such as Windows and Office. And what’s worse, some are IT admins and decision makers in large companies (or so they claim), so the impact might be a little bit unexpected this time.
The rage
User Daniel posts:
“I recommended the MS ecosystem to friends, family and colleagues. Now I have to take the embarrassing task of helping those people move their stuff to an alternative solution, because they switched to OneDrive because of my recommendation. And you don't want them even if they'd pay, because no, paying 2$/50GB is not going to happen.”
“The worst thing is that this move made me lose my trust towards Microsoft services in general. Last month you endorsed moving our MP3s to the cloud because you offered the free streaming service from the Music directory, now we have to remove it? What's next? Storage caps for Outlook.com? Making OneNote payware? Paid updates to Windows 10? You make me feel anything is possible, in the wrong way.”
Ross, another disappointed Microsoft user, says:
“I was going to buy a Surface Pro 4 - until they reverse this decision, I'm not spending a dime on Microsoft products.”
Needless to say, Microsoft is clearly making its life harder with this kind of changes, and there’s no one else to blame this time than the company itself. This is the time to look into the cloud-based storage services market once again and choose your next destination.
The conclusion in this case comes from Microsoft user Nicolas, who puts it right:
“You messed with us, Microsoft, you messed with us really bad, and you can be sure that the thing you did will be remembered!”