The game is up for grabs from the Microsoft Store

Feb 20, 2018 07:33 GMT  ·  By

Age of Empires: Definitive Edition is now available in the Microsoft Store, and while many rushed to buy it on day 1, it appears that the game is actually crashing on launch of many.

With support for Windows 10 version 15063 and newer, Age of Empires: Definitive Edition promises to offer more than 40 hours of an updated campaign with new narration and pacing, 4K visual and a new soundtrack, as well as Xbox Live integration for online gaming with up to 8 players.

Without a doubt, this certainly sounds appealing, especially for fans of the game who were waiting for the modern version of Age of Empires, but as it turns out, not everyone can play it right now.

The Microsoft Store has been flooded with comments from Windows 10 users who purchased the $19.99 game, but couldn’t play it because of an odd bug that crashes it on launch.

One-star ratings in the Microsoft Store

At the time of writing this article, the majority of recently-published comments have rated the game with one star, especially because it crashes on launch. Age of Empires: Definitive Edition currently has a 2.5 rating, and most 1-star reviews were posted on February 20, shortly after the game became available for download from the Microsoft Store.

“I was extremely looking forward to this game. Big fan of the series and have been anticipates its return. Doesn’t even work. Launches then immediately boots you to desktop when you try to start single player/multiplayer or any of the core game modes. Unacceptable and disappointing,” one of the users who purchased the game explained.

“I’ve waited for a week for opening day and the game does not boot up, does not launch. You take the money and give no honey,” another one adds.

At this point, it’s not yet clear what causes the bug, but the support page recommends users to uninstall and reinstall the game. We’ve reached out to Microsoft and update the article should a solution be offered.

Ratings published in the Microsoft Store

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Age of Empires: Definitive Edition
Ratings published in the Microsoft Store
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