Intel Atom Clover Trail chips not support by Creators Update

Jul 18, 2017 05:25 GMT  ·  By

Microsoft has pledged to release 2 major Windows 10 updates every year, so the operating system is evolving at a fast pace, and it’s critical for devices to always be updated to benefit from the latest security improvements.

But it turns out that some devices will have to stick with the Anniversary Update, as they lack support for the Creators Update and there’s a good chance they’d never receive this most recent Windows 10 version.

Devices that are powered by Intel Atom Clover Trail processors are still marked as unsupported and aren’t being offered the Creators Update, with a simple error displayed when trying to install the update manually: “Windows 10 is no longer supported on this PC.”

Microsoft and partners still looking into the problem

The problem has already been confirmed on Atom Z2760, Atom Z2520, Atom Z2560, and Atom Z2580, and Acer, one of the companies that has equipped its devices with such processors, says it’s working with Microsoft to address this.

“Microsoft is working with us to help provide compatible drivers to address this incompatibility. If you install the Windows 10 creators update, icons and text may not appear at all, or may show up as solid color blocks or bars. If you have already installed Creators Update and are experiencing problems, you can use Windows 10 recovery options to restore your system to the previous build,” Acer says.

And yet, there’s little hope anything could change in the coming months, as Microsoft blocked these CPUs from being offered the Creators Update since April when it started rolling out the new version to devices across the world.

The first time we reported about the restriction was on April 6 when we recommended you to delay installing the Windows 10 Creators Update on Intel Clover Trail devices, so it looks like no progress has been made since then in improving support for these chips.

With a new version of Windows 10 just around the corner, it’d be no surprise to see Microsoft leaving behind these devices, especially because the more features are bundled into the operating system, the better hardware is required from your computer.