Quick Assist now available for everyone with Windows 10 AU

Aug 9, 2016 06:44 GMT  ·  By

One of the new features that are included in the Windows 10 Anniversary Update is called Quick Assistant and is an evolved version of the Windows Remote Assistant tool previously available in older versions of Windows.

With Quick Assist, Microsoft has built a TeamViewer clone that’s offered to users from the get-go, making it easier to request and receive assistance should anything go wrong. And because it’s all so helpful, Microsoft has decided to post an introductory video of Quick Assist in order to show users what to expect when they install the Anniversary Update on their devices.

Microsoft’s Brian Roper and Katharine Holdsworth discuss this feature in a 6-minute video, showing how easy it is to receive or provide assistance to someone who needs help dealing with a computer issue.

How to use Quick Assist

Quick Assist works in a way similar to TeamViewer, and those who’ve previously used this application will certainly find the new Windows 10 Anniversary Update feature quite intuitive.

When you launch Quick Assist, you are prompted to choose whether you want to provide or to receive assistance. Depending on your option, you are then offered information that will help establish a remote connection - for instance, if you choose to give assistance, Quick Assist generates a security code that you need to provide to the user who’s trying to receive assistance, so this way, you can make sure that nobody else connects to your system.

We’ve already tested this feature on several occasions, and it all seems to work just like expected, so it’s very clear that Microsoft developed quite a neat way to quickly establish a remote connection with another Windows 10 computer without the need for third-party software.

TeamViewer continues to be one of the most popular software solutions that can provide us with similar functionality, but it remains to be seen if it manages to stay relevant as more people move to Windows 10 and discover Quick Assist.

Quick Assist in Windows 10 Anniversary Update (2 Images)

Quick Assist in Windows 10 Anniversary Update
Quick Assist in Windows 10 Anniversary Update
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