“The issue has been fully resolved,” Microsoft says

Jun 23, 2017 06:06 GMT  ·  By

Skype went down on June 19 in Europe and in several parts of the United States, with users first complaining they couldn’t send and receive messages, while later updates pointed to a more serious issue that prevented some from logging in.

Microsoft acknowledged the problems quite fast and, more importantly, it managed to address the issue in the United States in record time, while users in Europe were still unable to connect to Skype.

The whole outage lasted nearly 3 full days, and for some reason, Microsoft hasn’t provided any kind of information as to what caused the issues and why it took so long for the company to address it.

Microsoft explained in an update posted on June 21 at 18:00 GMT that “the issue has been fully resolved,” after originally publishing a message on June 19 to confirm the problems.

“We are aware of an incident where users will either lose connectivity to the application or may be unable to send or receive messages. Some users will be unable to see a black bar that indicates them that a group call is ongoing, and longer delays in adding users to their buddy list,” Microsoft said on June 19.

DDoS attack?

And while Microsoft remained tight-lipped on the cause of the outage, hacking group CyberTeam claimed the attacks on June 20, explaining that they launched a DDoS attack against Microsoft’s service.

At this point, there’s no confirmation of a DDoS attack, but Microsoft did mention an “incident,” which could indeed represent an attempt launched by a hacking group, though once again, it’s impossible to verify if this is true or not for the time being.

Microsoft only replies with a “we have nothing further to share at the moment” when asked about the possibility of a DDoS attack, and it’s hard to believe that any other details would be provided soon.

On the other hand, access to Skype has been fully restored now and it appears that everything’s working correctly all over the world.