14 DAY TRIAL // Some iPhone owners have complained over the fact that their new smartphones have started losing their responsiveness over some screen areas. Apple has kept a low profile on this matter and made no official announcement, although they are working on finding a solution.
Complains have arisen in some Apple support forums, where the iPhone users have reported their problems. It looks like a half-inch strip of the touchscreen that spans the width of the handset when held vertically is less responsive to commands. This greatly affects the screen keypad and makes text input difficult. Even more, this can even disable access to important controls or shift the touch input to random regions.
Such reports are killing Apple inside, as the main feature that they used to pride with has always been the handset's touchscreen. The iPhone has been set at the base of the touch sensitive displays that many handset producers have jumped in to use. It would be quite ridiculous to see Apple experience problems with the one fact which has managed to make their only mobile phone reach a huge level of popularity.
The problem is impossible to repair through software updates and resets. A specialized cleaner and some solutions suggested by Apple have managed to restore the touchscreen's functionality, but only for a brief amount of time. It looks like the company is trying to hold this matter under a quiet control and prevent it from reaching great proportions. They have contacted some of the users who have reported to experience this type of problems with their devices.
Another aspect in getting this issue solved is that the iPhone owner that has been experiencing problems with his handset has to send the device over to Apple in order to have it repaired. The company retains it for a 3-day period, giving the user a rental such smartphone, but in exchange for USD 30. The fee caused dissatisfactions in the past too and has high chances of being the reason for the touchscreen's loss of responsiveness to reach even greater proportions, difficult for Apple to control.