“We have a fix in an upcoming software update,” says Apple spokesperson
Apple has issued a statement regarding a widespread problem causing iPhones to respring/reboot out of the blue. The company says it has a fix prepared and it will be included in an upcoming update.Reports of these random crashes or (sometimes) full reboots started trickling in around September 2013, not long after iOS 7 rolled out to the public.
At first it seemed only iPhone 5 customers were affected, but it soon became apparent that users of other iPhone models were also experiencing the sudden crashes.
Apple has failed to address the issue across several incremental updates (iOS 7.0.1, 7.0.2, 7.0.3, and 7.0.4) despite numerous such reports appearing on the company’s forums.
For example, a thread titled “iPhone 5 with iOS 7 randomly shuts off” currently has over 90K views attributed to it and 250 replies, with no formal input from Apple on any of the 17 pages comprising the discussion.
Apple spokesperson Trudy Muller now tells Mashable, “We have a fix in an upcoming software update for a bug that can occasionally cause a home screen crash.”
Better late than never.
The company is known to be testing an iOS 7.1 internally and is at the fourth beta this week, with two more reportedly being planned ahead of the public launch. The final version of the software is allegedly set for March.
Trudy Muller admittedly doesn’t specify which future software update will address the random reboot flaw, but considering the urgency of the matter, Apple will have no choice but to squeeze the patch inside iOS 7.1.
Many other fixes and visual tweaks have already made their way inside the betas, giving us a good idea of what the update will be all about. Apple is also expected to flip the switch on iOS in the Car integration with the release of iOS 7.1. More in the related links below.