The media is up in arms over Apple’s blunders regarding Internet services – most recently, iMessage. Numerous customers have come to realize that the default SMS setting between iPhones often doesn’t work. So people are beginning to ask “why does Apple keep trying?”
iCloud, the iTunes Store, and iMessage are all failing recently. And these are just some of the issues encountered by Apple customers in the past few weeks. Apple’s problems with web / cloud services are not at all new. iTools, .Mac, Mail, MobileMe, and iDisk have all encountered problems in the last decade or so.
We realize cloud computing is no walk in the park. You need entire teams of people (preferably dedicated people) to supervise giant server farms, the software that backs them, and ultimately the end-user applications (their interfaces, etc.)
So it’s a tough job, no arguments there. But if the job is so tough, perhaps Apple should just give up already