HTC is not doing very well in terms of smartphone sales

Aug 12, 2015 08:01 GMT  ·  By

As if HTC didn’t have enough problems as of late, the company is receiving yet another slap in the face. Apparently, the One M9+ model, which is currently selling throughout Europe, is being pulled back from some retail stores in Netherlands.

According to local website Android World, the phone is apparently experiencing some issues with the 4G LTE connection, and the problems seem serious enough to force HTC to temporarily halt sales of this device model.

It appears that the units selling from Phone House (a retail chain in the country) are affected (although others could be too). The company is expected to issue a software update in order to deal with the problem. Hopefully.

For the time being, HTC has sent out an official statement saying that it is currently investigating any issues related to the One M9+. The device maker doesn’t specifically mention a problem with the 4G LTE connection.

The question is: is it a software or hardware issue?

The optimist outcome is that HTC finds some software bug to be at fault and rolls out an update to swiftly salvage things. On the other hand, a hardware problem might be the underlying cause, and to solve this kind of issue is a bit trickier, so HTC might be forced to issue a mass recall of its affected products.

For those who don’t remember what the deal is with the HTC One M9+, we’re taking the opportunity to remind you that the phone arrives with a 5.2-inch Super LCD 3 screen with 1440 x 2560 pixel resolution and 565ppi. Under the hood lies a MediaTek MT6795 SoC clocked at 2.2GHz with PowerVR G6200 Rogue CPU, alongside 3GB of RAM and 32GB of internal storage.

On the imaging front, we have a 20MP main camera, plus the infamous 4MP Ultrapixel shooter that was once used on the back of the One M7 and One M8 and customers didn’t really dig. The phone relies on a 2,840 mAh battery and runs Android 5.0 Lollipop. HTC is yet to provide the Android 5.1.1 Lollipop update for the model.