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January 31st, 2012, 10:54 GMT · By

YouTube Crashing Chrome Issue Highlights Deeper Problems

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Google Chrome crashed when closing a YouTube tab
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Google is cramming more and more functionality into Chrome. That's a good thing, but the added weight is beginning to be felt by users. Add to this instability issues and Chrome doesn't look like the nimble, rock stable browser it was when it launched in 2008.

Google engineers have known about this for a while, there is an effort to rewrite some of the underpinnings, for better cross-platform support and more extendability.

Several technologies and features, including hardware acceleration for the UI, can't be introduced until Google is done with the rewrite.

One problem that has been plaguing many Chrome users lately underlines just how bad it's gotten. Many, many people are reporting Chrome crashes, the entire browser freezes and has to be forcefully shut down, when using YouTube.

The bug is highly reproductible, for those affected by it, every time they would close a YouTube tab the browser would freeze and not come back.

The issue is linked somewhat to Adobe Flash, since it's the video player in YouTube that is causing the freeze. Disabling Flash gets rid of the bug, but also of YouTube. Some users report that switching to HTML5 mode doesn't necessarily fix the issue.

One workaround for the issue is to stop the video download, right click on the video player and select "Stop Download" and then close the tab.

Chrome's multi-process architecture should prevent these kinds of issues. Users should be able to kill the plugin process, running Flash, or even the YouTube tab process, crashing the plugin or the entire tab and the ones linked to it, but without having to close Chrome. That doesn't happen unfortunately.

However, Google has said that the issue has been fixed. It appears that the issue was related strictly to YouTube, so no Chrome update has been issued, rather YouTube has repaired the bug.

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READER COMMENTS:


Comment #1 by: HAL on 31 Jan 2012, 12:27 UTC reply to this comment

And this is why Firefox was the better browser from the get'go.

You cannot compare a bare-bones Chrome installation with a Firefox browser running 100 add-ons.

Firefox was always better. And now that Chrome is accommodating all those new features is gonna get exposed as for what it is.

PS: I tested Chrome with 20 add-ons and Firefox with the same 20 add-ons , and some 30 more. Firefox was faster, more stable and was still able to run from one single CPU process, not 300 like Chrome needs.


Comment #2 by: Zany on 31 Jan 2012, 12:36 UTC reply to this comment

sites shouldn't be able to crash a browser, that's a vulnerability right there

Comment #2.1 by: Lucian Parfeni on 31 Jan 2012, 12:47 GMT

Chrome didn't necessarily crash, but it froze making it unsable unless killed via the Task Manager, for example.

Comment #2.2 by: Zany on 31 Jan 2012, 15:41 GMT

crash, freeze... still a denial of service type of vuln, innit?

Comment #2.3 by: Lucian Parfeni on 31 Jan 2012, 15:43 GMT

Google didn't update Chrome, implying that the problem was in YouTube not in the browser. Still, Firefox didn't crash while doing the same thing. But since the problem is YouTube-specific there is little chance of this leaking out and being abused in the wild.

Comment #2.4 by: Fix on 01 Feb 2012, 08:55 GMT

For me the issue was multiple flash plugins, if you go to "chrome://plugins" there should be an entry for Flash. If you have the same issue I had, you should see it say "Flash (2 files)". You can then proceed by clicking the details button in the top right and disabling the oldest listed flash plugin. I went from constant crashes to zero since I fixed it a few days ago. I hope this helps.
Edit: If you have 2 of the same version, disable the one in the C:\Windows\SysWOW64\ path.
Also: Thank you for all the kind comments. Glad I could be of service.


Comment #3 by: igor on 14 Mar 2012, 22:06 UTC reply to this comment

Its not true that bug is fixed, crashed few times today on both my pcs, installed firefox whicih is worse than chrome but IT DOESNT CRASH. Shame on google, this is leaving users with the problems...

Pity theres no browser close to chrome, I would deinstall it right now.

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