The update introduces additional problems

May 24, 2015 23:14 GMT  ·  By

Many Xiaomi Mi4i owners reported in the last couple of weeks that their phones heat up unusually fast even though they are only using them for taking and making calls.

Some have started to use earphones due to these overheating issues that prevents them from keeping the phone to their ears.

The good news is Xiaomi recently acknowledged the issue and announced via an official statement that it would soon offer a software update:

“We’ve heard from some Mi 4i users that their devices can get warm under strenuous conditions such as complex 3D gaming and benchmarking apps. To address these concerns, we’ve optimized our thermal control algorithms to better regulate the temperature.

“The new thermal controls adjust frequency, voltage and the number of cores in use depending on the chipset temperature,” said Jai Mani, product manager, Xiaomi India.

The Chinese company kicked off the rollout of this update on Friday, but now it looks like it was forced to put it on hold due to some issues that those who updated reported on.

Mi4i owners are faced with more problems after updating

Apparently the update did more damage than solve the overheating issues, as Xiaomi Mi4i owners report that after updating their data connection is now unstable and that the battery life dropped to almost half the usual time.

Beside experiencing random data connection drops, some Mi4i owners also report the phone's camera doesn't work properly anymore.

That being said, Xiaomi announced that software update 6.5.4.0 has been put on hold. The company's engineers will now work on another update that will fix the overheating issue, as well as the new problems introduced by the last one.

According to MobiPicker, software update 6.5.5.0 should be available for download sometime this week, so those who have not yet updated to 6.5.4.0 should wait a few more days for the new version.

Xiaomi Mi4i is powered by a 64-bit quad-core Qualcomm Snapdragon 615 processor clocked at 1.7GHz, which doesn't seem to have been completely optimized to work on the smartphone's software. Stay tuned for more updates on the matter.