Xbox Live Dashboard Update Problems Reported by Many Users

The update is a total step back, the makers should be ashamed, looks like a kids friendly update, Australian servers are serverly affected, what the * is wrong with microsoft???????
Makes me want to chuck the xbox and buy a ps3, microsoft are finished in the console market for me!

You might as well kiss gaming goodbye. At least go pc games before ps3...

Dude, It's like saying ''My girlfriend is acting weird, I'm over with girls, Time to go gay''

Worst update I have seen because there is no choice. If system is not updated it will log you out of your xbox live account. Tried to update several times and it finally did my netflix had to be updated too and again it struggle to get the updated for that and it requires to get a gold xbox live account. Talk about microsoft stick it to the consumers. I will be looking for alternatives to replace the xbox.

For some reason my Force Unleashed 2 will no longer come up. Every time I pour the disc in I get a, "open tray". It worked fine before the update.

I've been on the preview program and during that time i've had about 10 or 12 updates and it's worked flawlessly for me every time.
One thing to try is clear your cache before and after the update. Some files from the old dash appear to be causing problems with the new updated dash.
Also the download does appear to get stuck at certain points, just try to leave it, some people have had to wait 15 minutes or more for it to move on. There are a lot of people all downloading the same file at the same time, so it will swamp the servers.

When I go to the xbox marketplace to download content for super street fighter 4, the game boots me out of the marketplace.

Trying to format my 360's * drive and it doesnt seem to respond. I go through the steps and enter the serial number, then it just returns me to the enter serial number screen. I was hoping a format would help clean up some issues. Anyone else try to format?

I had the same problem with updating, saying I wasn't connected and I was, so I just downloaded the update and put it on my flash drive and installed it like that, and now I'm getting an error about a system update is required for xbox live and then saying it is temporarily unavailable.. WTF???

the new update makes everything 2d and the dashboard has no flow. Not to mention my xbox freezing every time I try to play a game of my * drive. THANKS FOR THE SHITTY UPDATE MICROSOFT

I lost my friends list, can't send or receive messages or play online multiplayer. I have a gold account and Online Safety is set to Adult. The programmers in microsoft deserve a paycut!!!

Try going to the my xbox thingy where your avatar is placed. You have to update your online agreement before having access to Live.

I've had the same problem. I have tried everything in all of the options available, I have even deleted and recovered my gamertag but still no friends and no ability to play online! Shocking!

I have the same thing happen to me how do you fix it.

Same problem as big rob.

I have freezing problem then my FIFA 11 pass code to play online not working.'Market place never loads.it's a disaster.

Network status was fine before update, afterwards console reads no connection detected

I'm so angry at Microsoft or whoever is responsible for the update.
We have all payed good money for our liv3 membership.
I believe we should be compensated for every day that passes that we've paid for. If they don't return our money, then they're basically stealing.
Also, I've come to relize that xbox arcade games (that we've paid for) don't work unless your connected to xbox live... It just gives you the demo version?... WTF?
Well I hope someone from xbox is reading all these comments.

My xbox keeps freezing and got the RROD. This never happened before I got the update. It also keeps getting E79 and E71 error messages. I don't want to switch to another console because Xbox live is great. I think they should do something for people who's xbox is ****ed. Like extend the warranty or fix the ones that were affected.

theres no way the update cause rrod, it was F'ed up before your just trying to get something for free

No billirod, mine got a red ring after the update, too, and there was NEVER any problems with it before. From what I understand, this s actually a rampant problem.

my x-box has played like a champ for years and as soon as i download the update that i had no choice in downloading, i too now have a $300 paperweight. microsoft then tells me that as my system is out of warranty i have to pay to get it fixed. so as i see it this is the mentality of microsoft: i pay for xbox live gold, i have no choice in downloading the update (if i don't, i can't get on xbox live, that i have paid for) , the xbox takes a crap after downloading said update, therefore it is up to me to pay to have my xbox fixed.

After the update my xbox live id/windows id is no longer valid! wtf!!!

I'm in the same boat. I have a family package Gold and out of four of us only one can sign in to xbox live, the rest say invalid xbox live id. How much can you get for these consoles at the pawn shop? lol

Managed to load Assassins Creed 2 after the update, loaded from my last save position.. and then it lost my save device. Restarted AC2 and now it can't see any of my progress at all. Nice one M$, thanks a bunch for that one...

horrible update. too bright making text fuzzy it gives me a headache...

T totaly agree ..... BRIGHT LIGHT,,,,,,, AM I A MOGYI...... OR AN EFFFFFIN GREMLIN....AUGHHHHHHH

I had just re-upped my account, and if I don't get access within a month, all the savings of renewing for a year will be wiped out. not to mention how this impacts my leisure time!

I'm in the same boat as "big rob"

Comment #9.1 by: Johnny on 02 Nov 2010, 15:55 GMT

Try going to the my xbox thingy where your avatar is placed. You have to update your online agreement before having access to Live.

HELPFUL, lets see if it translates to a download on the console...

It has to do with something with that Kinect-a-crap... screw this. Going to dump this system, I pay all this money to lose everything.

My netflix is now F*@cked. The queue moves on its own out of control. I get about 10 seconds to try and choose before it autoscrolls

This updae blows.... Not only does is freeze 10 to 20 seconds between selections or backing out of selections it now looks and sounds like the nintendo wii... come on now, the people that play the xbox don't want kiddie crap. Ya the kenect may be cool and simular to the wii controls but that doesnt mean change everything to look, sound and act the it. Xbox keeps this crap up I'm buying a PS3.......Already shopping on ebay.

Also had some problems downloading the update, keep saying check connection.... After update I cant play my downloaded games online, didnt try offline but who wants to do that anymore. THIS ONE SUCKS

when browsing my Watch Instantly Queue on Netflix, it automatically takes me back to a certain point in the C's (it's arranged alphabetically), no matter where I'm browsing. it's infuriating. it doesn't do it when browsing anything but Instant Queue...

As soon as I updated I was signed out of live and it wouldn't let me back on. An hour later it did, then kicked me off 5 minutes in. This never happened before the update. It should be optional seeing as most(from what I could see) of it was geared for kinect. I don't even plan on getting it.

Ever since the update my 360 won't read any of my discs (DVD's, Games etc).

MINE EITHER!

mine stopped reading any of my disk and after the last update it rrod on me

having the same probs , as soon as the update was done it won't play a single thing even dvd's

Really annoying, might take it back to the store.

at the dashboard but it wont let me play any games

On my Xbox360 games will not save to the * drive or to the memory card.

I was able to download and install the update, but now my xbox will not read any of my games. The tray opens and closes, but does not see any of the games, and I've tried 5 or 6 different ones.

I have one thought. WHY exactly was the update in bloody foreign languages?
I have yet to download it because i dont update without reading the terms of service.

I can no longer play any games or do anything at all, as now my xbox has become useless. I would rather have a red ring than this. What idiot made the layout.. it looks like it was done by someone who was flunking college with bad grades. It was good the way it was, the future was not meant to be. I thought it was me. I played too much on the t.v.

Not trying to sound mean to anyone but i must be one of the few who wassn't affected by the update at all. Everything works fine and I had no problems.

Is anyone else having the problem where the game wont load up on startup? Mine just goes straight to dashboard and it kind of pisses me off

go into the system settings and reset to cd first

I can't save any games now with this new update that everyone seems to love on twitter.

I HAVE HAD A CONTINUOUS LOOP PROBLEM. IT SAYS TO UPDATE IN ORDER TO GET TO XBOX LIVE THEN SAYS TO TEST MY LIVE CONNECTION. I DO THAT AND ABOUT 3/4 THROUGH THE TEST IT TELLS ME THERE IS AN UPDATE. HELP!!!

I lost my gears of war 2 stats. It still indicates my achievements but my war journal is empty. same profile

I now get the E71 error message with one red ring on the lower right corner on my xbox. Others reported to come up with the same problem.

help me update xbox live

I usually connect to xbox live through my laptop, using the ethernet cable, its retarded because i think this is part of their plan to drive the wireless adapter. What are your thoughts guys?

This update is horrible, my xbox is responding slowly to almost every action I do, the updated netflix is great, but it doesn't load all of the time. I am conitually getting a error basically stating I can't use all of the x box live features at this moment.. this update was horrible and they have quite possibly ruined a great dashboard application.

My TV shows the guide, but it's really blurry. I have an hd tv that I play blu rays on just fine. This is rediculous

they need to fix the dashboard, my game keeps freezing and i have to restart my xbox like 4 times just to get my disc to read , its * , microsoft needs to fix this NOW

All the problems I have had have been in game since the update. I have been playing Fallout New Vegas and every time I attempt to use Vats, my box freezes and I have to turn it off. Also about one out of every five times I try to load a new area, bam freezes.

Hey I'm having a Big Problem with system linking after the update it was fine at first and now it cant see the other xbox 360/ party

Since the update I cannot connect to a party. Anyone else have this issue?

Yes , I Got The Same Issue

My console every once in a while wants to re-install the update again and Im cant sign in to xbox live until its done updating every time.

not only does the update not download, the support website is down

Ok, here's what happened. The first thing I did was not buy Kinect. I turned on my XBOX, and sat through the mandatory dashboard update. As it finished, my screen got all pin-striped and looked really messed up. After the update finished and after the walkthrough, i restarted the XBOX. Now I have the ERROR 74 message with one blinking led on the front. Thanks, Microsoft, for breaking my console less than a week before Black Ops...

The only menus showing up on my dashboard are "My Xbox" and "Friends" ... I can't get to the marketplace. I tried going through the mini-guide, but when I click on the marketplace option it just takes me back to "My Xbox". Augh.

The update just appears to be stuck in a loop for me as well. I have been waiting for the update to download for 4 hours now.

Here's one for you: I downloaded the new update and now, despite the test connection telling me there's no problem, I can't connect to my account online, meaning I can't access my friends or do anything the requires connecting to the internet. I can't even access Netflix because it keeps telling me that I need to have a Gold account (and I do) and when I try to sign on with my account, it not only disregards it, but then disconnects me from XBox Live! What did they just slap this update together to keep in time with the Kinect release, or what?

now i cant connect to live with this update and when i try to test my connection they changed that feature i cant even solve my own problem

right getting simalar problems to most of above, 1st thing was games not loading up just kept getting open tray, thought it maybe was the lens playing up but strange as only has xbox less than a year 2nd just bought black ops gone to go on xbox llive and keeps trying to update but not completing which now not allows me to enter online. MICROSOFT HURRY UP AND SORT THIS PROBLEM!!!!

My update worked but now I can no longer connect to Xbox live. WTF

My problem is that i did the update and when i try to play a game it will tell me to go to my privacy setings i turn everything on and it still tells me the same thing . I cant even see my contacts or messages ( nothing ) and people cant see im online :(

My dashboard updated fine. But me and my brother have different profiles and he has black ops all over it! My dash has the same content as when the update began! HELP!!!!

Fix the problem..and refund users that paid n were unable 2 use

There are countless graphical errors in my Dashboard. It even shows up when I play my games. Too bad I can't redownload the update so that I start over. Also, most of the games I've tried to play freeze during gameplay. Microsoft, you've messed up. Badly.

I agree with alot of these people making comments.

My issue is every time I try to go on net flix or play any game online it instantly kicks me to offline status. I cant even watch the videos I have downloaded because it says my licenses were erased. Not to mention all of my friends I had vanished with this fail update.

So in other words I cant play with friends online and I cant even message them in the first place because they all got erased. Not to mention all my downloads for fable 2, oblivion, left for dead 2 and etc.... have all been erased.And every time I look for a solution I git the run around.

PS3 looks really nice right now.

why can't xbox 360 just add a universal update to fix what they have done.

Instead they tell you to wait on the phone for hours while some guy you cant even understand gives you the run around.

this is so * i just bout cod black ops and the new medal of honor limited edition and a 3 month membership for live.

I have the Arcade version of the 360. Since this latest 2010 kinect update i have had problems, everything seemed ok at first. then later on I started playing a game then after only thirty seconds or so it froze and then I got the dreaded 2 left hand vertical red rings light up!
I switched it off for a few minutes unplugged everything. Tried again everything ok for a while this problem is intermittent maybe after a minute, an hour, my wife tried watching a DVD after a few minutes disc spinning up at excessive speeds,then red rings same as above, then tried again this time managed 10mins, this seems more than coincidence with this latest update. I hope theres a fix or now i have useless xbox360, thanks microsoft. from Kab.

I just bought Black Ops a week ago. I updated right before I played. After playing the single player for a week, my Xbox stopped reading the disc. I tried switching to another game and the same problem. I can still go on the dashboard but cannot play any games since it won't read any discs. This is beyond ridiculous. Anyone else having the same issue?

After the update, console video output is lost while "in game". Hitting the silver Xbox button which brings up quick menu restores video. This is apparently a driver issue.

Same for me... did you ever get it resolved?

Seems microsoft is once again shipping a product not ready for use, so they can have the user community work out their bugs for them.

I am noticing a freezing issue as well as a beep that signals before it... its really annoying. and I only play for an hour or so. NOT overheating.

Downloaded it, then deleted it to move it, now I cant re-download it. it wont pop-up. I cant access xbox live. This sucks.

Yes, sadly after the update I have have numerous problems with my xbox. Keeps freezing saying "disc is dirty, wipe with a soft cloth". My discs are in perfect condition-no dirt or scratches. I've called MS 3 times now and they keep sending me file numbers and a questionnaire about the problems. I have filled the forms out, but still no reply from Microscum. I've got a couple a grand invested in games, and I'm * that MS won't admit that their update has basically bricked my console. It's out of warranty, and I don't want to spend $145 for another pile of junk.

I was offline from xbl until yesterday and when I tried to download the update it completely screwed up. I used the files provided on xbox.com for the dashboard update (using a usb drive) and that worked fine. However I can't now access xbox live - as apparently I need an update which the xbox cannot download and apparently didn't come with the files from xbox.com. It has now been well over a month since the update was released and they still haven't fixed this? Who do they have developing this stuff, monkeys?

It says to me that i need to do the update to get the live but then it says there's an error.
My friend says to turn off the firewall.Is this advisable??

I just bought an xbox yesterday and can't even subscribe to xbox live due to the update problem should I wait for Microsoft to fix the problem or should I return the console as the error occurred in november and has continued to late December

this update jants suck bad every week whenever i get online the jank always says "an update is available for YOUR xbox 360! would you like to install it now?? if you decline this you will be signed out of xbox live." and everytime i download it it slows down my xbox and takes like 1 day to download it! im downloading one now and i started it like 40 mins ago and its not even a quarter of the way finished yet!!!
###[][][][][][][][][][][] thats rediculous! i payed 300 dollars for my xbox slim and now its running like a peice of * all because of the updates........im just sayin all i wanna do is play a decent game of black ops without an update popping up please just stop the updates they are not helpfull nobody likes them just plese help us all out!!!!!!!1

mine wont let me view profiles or join parties

it disconnects me exactly every 30 minutes and i can't play fifa ultimate team or zombies on black ops

I am a ticked off mother who just bought points and a game and the live account for a year for my 19yr old son whos been on xbox live for a very long time,and tonite he told me while playing his game the alert came up saying he was suspended til the 19th..wth this is like the 3rd time this has happend to both my kids while playing after i just spent $ on there accounts. whats going on?

some heavy fine's against microsoft and i bet they could solve the problem's without screwing us so much. because they love making not losing money.

i got my 360 in september and have been playing eer since. abut a week ago i couldnt connect i test my connection and it says i need an upate and for more info go to xbox.com/update. i went there and it says its a update from fall 2010. its 2011 already and i just getting this update,and its freezes. thanks alot microsuck. P.S i have 360 sim

when it says applying update it gets a fourth of the way threw and freezes

Xbox update May 2011, may BREAK your box and Msoft totally know !
unfortunately my perfectly functioning xbox updated on 7th June 2011, it worked immediately before the update then the update downloaded.
Hey presto now my box wont play my discs,it has never been modded in anyway but since updated it is now an expensive bookend.
contacted microsofts 'NON'support line and spoke to a customer service rep,apparently they KNOW that this update will damage some boxes,mine isnt on their list and out of warrNty so they want me to pay them £ 75 to fix.
i ask why it stopped working after their update, response was that a pre existing hardqare fault may have.been affected by the update, even though my box worked fine before and they recognise their software to be flawed and that it may be responsible they wont do anything to fix, even refused to log my complaint.
Microsft customer service NIL POINTS.

after update to the new dashboard both my xbox's are stuck in E74 error
after the update on my hd xbox it booted up and over heated. I had to reset and still it just keept doing it now. my component connected xbox that never had problems, after its first fix by microsoft red ring of death, it now dose the same thing as if I had an E74 error why?dose it have somthing to do with the update overheating the processor hum?
am I the only one going through this?

its not letting me connect to the internet everything is working fine!!!! for every other thing using the internet WHAT THE HELL!!!!

getting same issues as big rob except it doesn't tell me to finish update to finish connection test. The connection test passes everytime yet i cant connect to xbox live....

The upadte is crap it sucks. and now I can't even get online to play. Way to go Microsoft,Looks like its time for a PS3.

The update didnt work for me either, and now i have lost complete access to Live. so much for watching netflix.....

I found that by getting online and agreeing to the new terms.. everything worked out. just a little searching helps people out.

My gamer tag is darkflame1981. I had the same problems as everyone else, finally after 2 long and annoying hours i got live to work. The biggest problem i heard and saw last night was my friends x box got the red ring during the download and now has a busted x box. I believe it would only be right for him and everyone else that happened to and can prove it that x box replace their systems. As for the new dashboard, style and apps. Totally amazing, i absolutely love it. You really out done yourselves this time.

Havent been able to connect to xbox live since...

but why did you change the xbox dash board I dont know where is and ever since you change the xbox dash board my kinect dosent work and theres no kinect hub.

1. The new voice command and Kinect integration had to be disabled. While sitting on the couch chatting, it thought I was giving all kinds of commands and started playing random stuff. You know how voice command works so well on those automated phone systems? Yeah, it's like that.
2. The Netflix integration is a huge bummer. It's harder to keep your place in a TV series watched instantly because you can no longer read show descriptions. It also starts playing the show automatically, based upon which one you watched last. So while you're fast forwarding to figure out if you were awake or asleep during your last viewing (because sometimes you fall asleep on the couch watching Dr. Who marathons), suddenly the fast forward feature no longer shows you a smooth image, and instead you find your place through choppy screenshots. They should put it back the way it was.

Lets kill a few of the comments here.

1. you cant do the update? Your wireless sucks! Your gateway/router sucks. Do a direct modem connection guarantee it will work. You most likey have a crappy router that is dropping packets, or you have a turtle beach headset interfering with the wireless, or you got a mirror or large metal object in the way. Of course people with argue with me and say its the xboxs problem without trying a direct modem connection.

2. RROD cause of the update? The update didnt cause it, you had failing hardware and the new dashboard just made it show up. Kinda like installing a newer OS on a computer with a hard drive thats going. Sure it worked fine before , but once you try to push it a little harder with the new software its the straw that breaks the camels back.

I am about 3min from throwing all xbox out and starting a worldwide bann on microsoft products due to this it is rediculious I cant sign in to play games when I have the time to

I fully downloaded the update and installed it to my 360 and after that my console keeps freezing and running slower don't know if its my console
dying on me or software related

I was able to download and install the update, but when my system restarted I had no video. Very upsetting for my daughter who was looking forward to playing with the new kinect

i was just having the same problem, but as soon as I logged on to xboxlive.com and accepted the new terms and agreement, the download worked quickly the first time I tried

I can't play Madden 11 unless I dissconnect from xbox live. Is there an update to help with this problem?

ive just updated so brought another 12 monthes of xbox live now after 2 mins of being on live i get disconected from it and spend the next 10 mins trying to log back in only to get disconected again

I can't access the game market place from the dash board after 2012 update. If anyone knows WTF the problem is just let me know.

360 Elite unusable since update. Disk read errors all games. Hulu still won't work. FAIL

the update change the color and it sucks so bad i dont want to play at all in dom the flags are yellowish color since the update please change it back the old

the update wont even start on my * xbox everyone i know has it and mine wont work im so beyond frustrated i cant understand my internet works everything it wont pop up the * update thing

What about the issue about some people Not having it? I am still using the older dashboard while I am online...