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You're a World of Warcraft
Course you are. Well, in case you thought that something like this won't happen to you, think again. It can and it will if you don't keep a close eye on your account and change your password on a regular basis. Michael Fahey writing for Kotaku tells his sad story of logging into Blizzard's MMO
one night, only to find that "he had been violated." Just when he was thinking of how much fun he'd be having finishing some quests, catching up with old buddies and maybe even getting to level 70 to play with the big guys, the picture you see on your left popped up.
Normally, if this happened to you, you'd probably think it was a glitch in the system or whatever and you'd move on. So did he. But seeing that everything sellable had been sold and that all his money vanished, Fahey realized that his account had been hacked. How come? Probably a keylogger
but there was no proof of that. What would you do then? The thing is, there's not much one can do when something like this happens. The stolen money
will surely get mailed again and again until all trace is lost and your months worth of progress will be lost forever. That's that. Jerks lurk in every corner and there's nothing anyone can do about it.
Mailing Blizzard won't do you any good either as you can imagine. They can't monitor every single thing that's going on and shutting servers down to reinforce security for one report or two isn't likely to happen. Maybe it should happen more often. Ha! Kidding of course. The best advice for this, as Fahey also says, would be to "monitor the hell" out of your PC
, keep track of everything going on inside it and change that damned password every once in a while, 'cause that's where it all starts, you know: the password.
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|Comment #1 by: taliyah on 13 Apr 2009, 19:31 UTC|| reply to this comment|
i just got hacked and blizzard closed my account because a gold seller hacked me and tryed to sell gold off my account and now i cant get back on my account can you plz help me get my account back (im a WOw ADDICT)
I NEED ALOT OF ADVICE FOR WHAT TO DO ABOUT THIS AND I NEED MY DRUID AND WARLOCK AND MY 1ST HUNTER
|Comment #2 by: Mephilic on 15 May 2009, 02:49 UTC|| reply to this comment|
i had the exact same thing happpen i got a email saying my account password was changged and also another email saying my account has been closed and apprently this person delated my character cause i tried logging onto the forums and it showed a list of my characters and my main was now gone, they alsolooted my stuff . and got my account banned. your best shot is to send a message to the wow account admin or call technical support that what i did im still waiting for a reply back.
|Comment #3 by: Dave on 14 Jul 2009, 10:43 UTC|| reply to this comment|
My acct was hacked bout a month ago and i suspect i downloaded the virus when i bought some wow gold online a week before. It was the only thing out of ordinary i had done.They changed my password so i actually logged into a friends acct to confront the guy running around as my toon and gave him 500g for my new password. well everything was gone from all my toons and i changed the password and got most of my stuff back(not the 500g). But about a week later i was shocked cause it happened again and blizzard wont give me anything back this time so here i am left w 3 lvl 80s w no gear, gold or bank items and some twinks that have no pvp gear. Ive changed my password again and started grinding for new gear and gold but im afraid it will somehow happen again. Im also wondering if i should buy more gold cause maybe the gold buying was NOT responsible.any suggestions? i really need to get back on track.
|Comment #3.1 by: yup on 25 Oct 2011, 02:00 GMT|
Buying gold definately got your account hacked. Not only did it do that but it also encouraged them to hack more ppl and repeat the process. A process of which you are seeing ruins the game.
It's just like drugs. If nobody bought drugs their wouldn't be a problem. But the fact that they do and not only that but illegally (inflation) it only makes more of the same thing. (supply and demand) B/C they want to make a lot of money and ppl want the drugs. So, not only are they trying to make money they are willing to do whatever to get more. So, in their eyes. If they can make $100 per person they hack that is more profitable than worry about morality. I hope you can understand all this. This money might also go beyond just making a bunch of money to funding other illegal activities around the world. Consider that if they don't mind ripping somebody off and stealing from them than what's stopping them from doing other things.
|Comment #4 by: randomguy on 02 Aug 2009, 11:45 UTC|| reply to this comment|
wow what really sucks is that my account got hacked i had over 7 lvl 80s andmost had flying epic and everything was geared about them i had maybe 7k gold total and this just happenend 8/2/09
|Comment #5 by: kate on 09 Aug 2009, 01:17 UTC|| reply to this comment|
My husband and my account just got hacked last night , on aug 8,09 as my freinds watch them being striped from gear and nothing we can do about it now, because its the weekend and blizzered is closed boo.
also some of my toons were deleted. so im pissed and hope blizz restores everything back after all my hard work I put into this game, I might be quiting wow thinks to battle.net now
|Comment #6 by: Brad on 22 Aug 2009, 10:18 UTC|| reply to this comment|
Yeah my account is currently hacked, and was merged with a battle.net account this morning.
Blizzard aint replying, and all my t8.5 gear has been deleted after I checked my characters on the armory.
I know my gold wont be replaceable but will the gear?
|Comment #7 by: Ognjen on 26 Aug 2009, 16:29 UTC|| reply to this comment|
Ok,same thing happened to me on 24 aug my account was hacked via battle.net
between 3-13.I got it back the same day and my stuff in 3 days(including gold,gear,emblems...).
All you have to do is log into a friend or make a trial account,open a ticket to a gm with this information:
1.When was your account hacked
2.Tell them that you are in a hurry or something.
They replied in 8h and the hacker was farming with my main.
Gm un-merged my account from battle.net and sent me the new password and told me to check my pc for key loggers etc...
I found 1 key logger. AND ALL IS NORMAL NOW!!!!!!!!!!!!!
|Comment #8 by: gregory on 30 Aug 2009, 10:18 UTC|| reply to this comment|
yeah my account got hacked about a month ago 4 level 80s gone 3 level 79s striped from everything... and blizz won't do a dam thing about it!
|Comment #9 by: Ferdi on 23 Sep 2009, 13:31 UTC|| reply to this comment|
Hi, i just wanted to login on the site of wow..
but then i saw i coundt log in so i tried recovery but that dind't helpt soembody changed em e-mail and my password i've been hacked guys :(
how can i get my acc back how can i contact BLizzard?
|Comment #9.1 by: lol on 21 Dec 2009, 18:41 GMT|
if you don't know how to contact blizzard by now, you are fail
|Comment #10 by: bob on 26 Sep 2009, 08:20 UTC|| reply to this comment|
I have recently been hacked. Main gone, alts gear sold , gold gone.
I have 2 firewalls, anti virus and malware prog.
It turns out that Ventrilo has a keylogger in it.
Im still investigating, and Blizzard are on the case.
My main is back on the armoury, and has basic unsellable gear.
Just waiting for Blizzard to do their thing so I can get back to wow.
Just shows you that even when being careful and feeling secure they still get you.
|Comment #11 by: DOCTERPWN on 07 Oct 2009, 10:23 UTC|| reply to this comment|
yeah i got hacked too my 80s hunter docterpwn preist vidavive dk lvl carespanker 71 palleranger got cleaned out over 1500+g gone all my gear sold and i am pissed how do i get my stuff back
|Comment #12 by: Andrew on 14 Oct 2009, 19:54 UTC|| reply to this comment|
I also had my account hacked and it happened right before the weekend so i had to wait for blizz to get bak on the following monday, well it takes a few days but iget it back and they restored my gear, well the next day i try to log in it happend again hacked and then merged with battle.net so its harder to get back. they stripped everything that wasnt a pvp item last time but i guess they only had time to mess with my main this time because he was the only one affected. This is so messeed up and tis time they are taking there sweet time to get back to me.
|Comment #13 by: sal on 01 Dec 2009, 17:53 UTC|| reply to this comment|
if your account is hacked and its e-mail and password are changed remember
the first and last name you used will always be the same along with your secret questions awnser
you can call blizzard they will ask for your name
then you can tell them what happend and at some point they will ask you your secret question and you give them the awnser to it after that you can give them a email to e-mail the rest and such to you
i segest you scan your comp for key loggers and stuff then make a compleatly new e-mail that you will only use on wow and nothign eals
use this e-mail for the reset after thats done and you get the accoutn back log in and open a ticket with a gm telling them the charicters that got hacked what realm and around what time it happend
it took me being 1 hour on hold to talk to someone but i finaly did
still waiting on the ticket
|Comment #14 by: Bob on 20 Dec 2009, 22:29 UTC|| reply to this comment|
Got hacked 2day also, sold all sellable gear, they made 1 mistake and that was to send a password reset request email to me through battle.net which i changed straight away, but they went 1 step further and put an authenticator onto the account so now both of us r shut out. Hopefully blizzard can remove the authenticator and restore my gear.
|Comment #15 by: sadperson on 23 Dec 2009, 00:04 UTC|| reply to this comment|
Yeah, i got hacked too... But luckily my level 80 was not stripped clean. Instead, my 80 was renamed and moved to another server for whatever purposes. I saw many level 1's and i believe this was a gold farmer. Anyways, I got my account back, and just waiting for my Alts gear to be returned and hopefully a purple belt my level 80 is missing... Other than that, i'm fine. My question for you hackers out there is this; What do you get out of doing this? What is so much fun about ruining other's fun? Why can't you just play like everyone else and enjoy yourself? If whoever is reading this is a hacker, I want you to know how sad it is for you to have to hack to goldfarm or just to have fun. Where is your sense of right and wrong?
|Comment #16 by: Tom on 23 Dec 2009, 18:08 UTC|| reply to this comment|
I got hacked, and most things were missing when I logged in. I managed to keep my Tier 9, and my reins of the bronze drake, but everything else - including money - was gone. I was so annoyed, beyond reason, and it caused me to lose faith in the system. But I have decided to start and raise the money and items again. But either way, I address hackers, and say that if they were honest, rule-abiding players, would they like it if they were hacked? No, they probably would not. So why do it to us?
|Comment #17 by: Baa on 24 Dec 2009, 14:07 UTC|| reply to this comment|
I got hacked last night. My account got banished too. Still waiting for a reply from Blizzard. I really don't know what to do.
|Comment #18 by: Smartone on 18 Jan 2010, 12:34 UTC|| reply to this comment|
I got hacked awhile ago but i got all my stuff back soon after i stoped playing a bit
when i moved due to no internet at new place.
Here is what i am now doing.
I worked out that it is 89% less likely to be re hacked if my accounts are Frozen from no Payments.
there not going to PAY to active an account if there not 100% sure what they have for them.
I also created a brand spanking new email add for all accounts so i could tell if i was hacked as it was used for wow only.
I then Re Scanned the PC - But lucky for me i was in the middle of Building my New PC the day before blizz fixed me up with 98% of my stuff back.
So i started up wow on new PC it worked i was geared, Gold extra
then shortly moved account was Frozen this bring me back to my Points at start of post.
Now I just merged to battle.net 1 of them
and i will not play again until my wow Authentication Key thing arrives and i move houses again shortly and put net back on.
honestly the only way i can see not being hacked again is using the Authentication Key chain. As it Links to your account and Generates a Unique 1 time use code a CODE THAT ONLY U SEE ON A SMALL LCD ON THE KEYCHAIN ONLY U HAVE. its not ever sent over internet. and saved.. once u log in with that code the code is then useless and willl not work to login anymore.
u mus then when u re log in press the keychain button for a new code a code it will never generate more then once. and to log into the CLIENT or the ACCOUNT PAGE u need to enter the Account password then it will ask for the code.
the code is not on your accounts database its not sent via the net and keyloggers will never get hold of one. ONLY U AND UR LITTLE KEYCHAIN WILL KNOW what it is.
of course they could then make custom hacking apps to steal the ID number of the keychain that is attached to your account Hack Blizzard servers and grab a valid code from there database if they even store them. but then they will be hacking Blizzards servers not your account. and they will be sent to JAIL. and 97% of hackers for loot will not bother going that far for your account.
so In short BUY THE DAMN KEYCHAIN it cost less then $30
also BLIZZ are thinking of making it Mandatory for accounts from what i read do not be surprised to see one in the box of the next EXPANSION.
as accounts linked to those chains are almost hack proof
|Comment #18.1 by: slandry on 22 Aug 2010, 10:48 GMT|
well i had that damn keychain and my account was still hacked they hack into your account when you are online now i was kicked off the server and with in a two or three minutes my keychain was removed and my password was changed
|Comment #19 by: Bilack on 22 Jan 2010, 23:03 UTC|| reply to this comment|
"Im also wondering if i should buy more gold cause maybe the gold buying was NOT responsible"
YOU ARE AN IDIOT AND DESERVE TO BE HACKED.
|Comment #19.1 by: Bulph on 15 Jul 2010, 19:21 GMT|
You do realize that the gold you buy online is our hacked and stolen gold!!!! If ppl like you didnt fall for these scams, there would be a lot less hacking of our accounts. Supply and demand. I'd be shocked if you didnt get banned for life for contributing to the problem.
|Comment #20 by: Beatnurazz on 17 May 2010, 16:34 UTC|| reply to this comment|
I was hacked and my account was frozen due to botting, I left with a lvl 76 dk and looked at wow armory to see my toons considering to play again while I am temporarily disabled to pass the time. I now have a lvl 80 dk geared like I could have only wished for and all kinds of achievements....but I can't play it. My email was changed along with my password apparently. I have been playing since summer of 2005 and had stopped somewhere in dec of 2008 and recent activity showed my toons have been played since jan of 2010.
I have emailed and called repeatedly and I have gotten zero responses or help from anyone except for service surveys. Good luck to all, I think I'm gonna pick up another game and start playing if they don't do anything soon.
|Comment #21 by: poop on 19 May 2010, 02:15 UTC|| reply to this comment|
Buy an authenticator for like 5 bucks. Problem solved
|Comment #22 by: beatnurazz on 27 May 2010, 00:19 UTC|| reply to this comment|
When and/ if I get my account back + authenticator= I will play, when I stopped playing in 2008 we didn't have battle.net account or authenticators. I just really don't understand why someone wouldn't want to level up their own characters instead of hacking someones hard work. Don't get me wrong...it's not "work" but I put a lot of time and effort into these toons in my down time.
|Comment #23 by: Paul Williams on 31 May 2010, 20:50 UTC|| reply to this comment|
My Wow account was hacked by opening an in-game mail in the mailbox& being silly enough to believe it was from Blizard, I visited a website that I believed was a test site for the Cataclysm expansion, filled out my account details (stupid) then was asked to download the test files (stupid). this happened on 21st May & when I logged into my account I was suddenly disconnected from the game & next few minutes when I tried to log back in there was an "authenticator" box on the log in screen so I was unable to log in, I realised then that my account had been hacked. I contacted account administration straight away, they took more than 24 hours to answer my email, & to this day I still haven't had my account restored & the "authenticator box is still on the log in screen. My question is how long is the average waiting time to have your account restored. Also you can't even post messages on the official wow forums because you need an authenticator to even log into that . I',m disheartened & thinking of quitting wow , I looked up my characters on wow armory & can see my gear & weapons have gone missing from both my level 80 characters
|Comment #23.1 by: Scav on 12 Nov 2010, 05:36 GMT|
Did you ever get resolution to this? I had the same exact thing happen 2 days ago.
|Comment #24 by: SMITHNWESSON on 17 Jun 2010, 21:43 UTC|| reply to this comment|
TO BEHONEST THE BEST WAY TO GET A FAST RESPONSE IS TO HAVE A 2ND ACCOUNT OR MAKE A TRIAL ACCOUNT AND GET INGAME SUPPORT GM TO HELP U I WAS HACKED TWICE IN THE SAME WEEK THRU THE BATTLE NET ACCOUNT SYSTEM NOT THRU A KEY LOGGER BUT THRU THIER SYSTEM SO I HIGHLY RECOMEND AN AUTHENTICATOR TO PREVENT EVEN THIS
|Comment #25 by: Bas on 24 Jun 2010, 13:17 UTC|| reply to this comment|
I have been hacked too, many times, I didn't had any problems with my toons.
Sometimes they did buy/find better gear, Others did nothing, And other where farming gold.
Once i saw something on youtube too hack account's, with alot of comments like...
'Thanks, i've got 4 lvl 80's with tier 9!!' 'OMFG TYVM' etc.
I dont get their point, Having a very good character where they did nothing for.
I guess those hacker guys do not even realize that they stolen that account from someone.
They are too lazy too level a toon, So they just hack someone who spend alot of time on he's toons.
If they dont like leveling, Or doing instances, Or PVPing for good gear.
Why they wanna play World of Warcraft then? I dont get that, My option would be playing a Private Server too become instant 80 with good gear, Or just find another game they like.
And everyone here who is hacked here, Goodluck with your account i hope you all get it 100% back!
|Comment #26 by: fedup on 03 Jul 2010, 06:02 UTC|| reply to this comment|
Hacked twice in last 2 weeks. Keep getting the emails on my blackberry only to go to my email and see nothing. I havent played the game in over 4 months. They just stole the account and changed the email address today. Ive changed email passwords so the changed email made it through to my email. No response from blizzard this second time around and its been a week.
Long story short Blizzard has a big problem. These gold farmers, bots, and hackers have been ruining the game for years. I thought they were out of control years ago but this is stupid. Screw blizzard and them. They can have the game. Wake up people! Blizzard doesnt care about you. Problem is there's nothing out there worth playing other than WOW. Miss the old Asherons Call Dark Tide days of 99-01. Now that was a game! Good luck everyone on getting your accounts, gold, items, and toons back. As much as I am tired of WOW I still know how it is after all the time put in just to lose it to some chink.
|Comment #26.1 by: caliban on 06 Jul 2010, 20:18 GMT|
Meh, I got hacked Thursday July 1. I notified Blizzard Friday and had everything back Monday Night, July 5. Pretty good for a non caring company over the 4th of July weekend.
I also put a authenticator on the account (free on a iphone) as soon as I could access it.
|Comment #27 by: Richimo on 08 Jul 2010, 00:51 UTC|| reply to this comment|
Yeah, I was hacked on July 4 also. Following the instructions on Blizzard’s website, I tried to contact their customer service. Queue is full, call back later. So I emailed billing & customer service. Both replied that they were working to resolve my issue. 3 days later, I STILL can’t log into my account (there’s an authenticator on it, so I can’t get in). My big question is this… Am I paying NOT to play while they try to figure it all out? Other than automated responses, I’ve received no communication from Blizzard in the past 3 days. I’ve scanned my computer (it’s clean), I’ve never given my password to anyone, and I run VERY limited add-ons. I’m wondering if this isn’t a security compromise on Blizzard’s side? Not that they would admit it if it was… To make matters worse, after merging my wow account with battle.net, I can't even log into the WoW forums to post anything...
|Comment #28 by: Sigh on 09 Jul 2010, 16:43 UTC|| reply to this comment|
Ive been trying to call Blizzard for allmost 2 weeks now with the "que" being full and being hung up on. My account was stolen and email changed. I can not get help through the email due to the email being different now and Blizzard doesnt answer the phone. Very frustrating.
|Comment #29 by: Binxx on 06 Aug 2010, 17:46 UTC|| reply to this comment|
This exact thing happened to me. I stopped playing, they stole my account, and now my lvl 80 rogue has all the gear I would have wanted. And then they get banned. Honestly, if its a B.net thing I wouldn't be suprised if it was an inside job.
|Comment #29.1 by: boost on 12 Aug 2010, 03:46 GMT|
Got hacked this morning, got an email from blizz saying they changed my password sue to suspicious activity and it had been banned for 3 hours because of (selling gold spam). SO after 3 hours i changed my password with the link in the email. i can now log in but my 80 hunter is naked. they took all my gear/gold/emblems/cleared my bank. I put in a request via in game ticket and they sent me an email saying they would investigate the problem and it would take a few days before they got my stuff back. they also said their would be a chance that i dont get any of my stuff back. So all i have to say is that this is ridiculous and that people pay real money to play this game, personally ive spent over 200 dollars on expansions and time cards and for what now,, to get hacked and lose everything? if i dont get my stuff back im probley going to quit and not recomend wow to anyone i know. if i do get my stuff back im getting an authenticator and im still going to be pissed. they better give me extra gold and emblems for the trouble.
|Comment #30 by: peekguy on 10 Aug 2010, 21:45 UTC|| reply to this comment|
du,,,, i got hacked i need help lvl 80 name killez i was haveing fun killing ppl i got hacked and i look i have no gs and my hunter
|Comment #31 by: daz on 12 Aug 2010, 08:58 UTC|| reply to this comment|
i had this on an account i had from 2005, in 2008 i got hacked lost everything, then i get a permanant ban, i still wanted to play but loosing 2 lv 80's DK and a Druid was annoying, did a new start month later, now have a 80 DK, Warlock, Mage and 70 hunter and Priest, log into today, my character have been strip mined ive lost 4 months of gear grinding and 2.7k gold in total, cant do raids or instances cause my weps have been sold rings and trinkets and capes are gone, ive sent a GM a ticket, and untill then Virus scans and password changes, i'm worried cause i also paid by cared so im off to shout at blizzard, dont know if they can do anything but they should realise that this does happen and that perm baning is just a retarted idea, i have OS tommorw and no time to get my gear back :/
|Comment #32 by: blckmagic on 22 Aug 2010, 12:02 UTC|| reply to this comment|
well got hacked today had my password changed too. have toons missing from my guild, toons moved from a raiding to my guild and all my non-emblem gear was raped from me on all my lvl 80's that would be 6. made a trail account to send the gm a message waiting on a reply. hope i get all my stuff back. if not i canceling my account. the bad thing was i even had a keychain to sign in with so the keychain does not work
|Comment #32.1 by: relic on 10 Sep 2010, 16:24 GMT|
My account just got hacked...but I haven't played for 8 months. I haven't typed my password for 8 months - not even for a forum, and it's not shared with other services. I reinstalled my machine 6 months ago - I don't even have wow installed. The only person I shared my password with when I played was my wife.
I think my password must have been obtained somewhere on Blizzard's side. The password simply doesn't exist anywhere except in my head, my wife's head
|Comment #33 by: asd on 03 Dec 2010, 14:27 UTC|| reply to this comment|
after maintenance i lost all my equiped items, potions. when i loged in i saw same pic as u. only offhand left. but i still have all my gold, bank and auction items was left too :/
|Comment #34 by: Austin B. LeBleu on 04 Jan 2011, 15:46 UTC|| reply to this comment|
i agree. a huge worldwide thing happened with WoW recently and i have to say ...blizzard didnt expect this to happen as hugely as it did everyones accounts was hacked and during the time blizzard was trying to get the intruders taken care of...meanwhile te hackers was stealing gold and armor and such ....my dads lvl 85 ret paladin was deleted after taking all the gear and gold from him (12k gold) he was considering quiting b/c no one wants to start from scratch....one of the reasons ppl play WoW is because it constantly saves your progress...no check points it's realtime but now every faithful gamer has the fear of losing 5 years of thier life
|Comment #35 by: rio on 21 Mar 2011, 23:28 UTC|| reply to this comment|
everything was stripped and sold, all you can do is start over, really.
|Comment #36 by: mintor on 16 May 2011, 01:20 UTC|| reply to this comment|
the same thing just happened to me last night
|Comment #36.1 by: Ancis on 07 Jun 2011, 09:19 GMT|
my husband account has been hacked last week even he left wow in february 2011 and i see 1 of his toons online. they activate with game card.
we play wow at the same pc and mine wasn't stolen.
please explain me this! how they manage to hack 1 not both?
|Comment #37 by: joskeuu on 14 Jul 2011, 10:40 UTC|| reply to this comment|
yeah i had the best armor you can get and in a week i had only my wapen ...
|Comment #38 by: Power on 26 May 2013, 20:32 UTC|| reply to this comment|
This has just happened to me and i got my second 90! It said a email from blizzard but only parts of it was in english, it was mainly in Chinese. Of course i cant translate chinese so i went to google translate and it all said about changing my e-mail to this certain name. So that was like ok thats fine but then i checked deleted and it said there was one from blizzard saying your password has been succesfully changed. Thats all, it didn't say what to or whatever. So i cant even make a ticket ! Im so *
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