KB3004375 and KB3031432 among these patches

Apr 15, 2015 07:10 GMT  ·  By

It’s not a secret that quite a lot of users out there are experiencing issues with the updates that Microsoft rolls out on Patch Tuesday, but this time it’s not necessarily about botched bulletins, but mostly about some that are being offered over and over again.

Complaints published on Microsoft’s support forums reveal that several updates are repeatedly offered to certain computers after failing to install and, sometimes, even after getting installed successfully.

Right now, it appears that KB3004375 and KB3031432 are two of the patches experiencing this behavior, and while Microsoft hasn’t provided any possible fix for this issue, some more experienced users who took to the company’s forums claim that hiding the updates is pretty much the only option.

First reported in February, still happening in April

The issue was first reported by users who posted on Microsoft’s community forums in February, but in the beginning, it was believed that it wasn’t a widespread issues and only a few computers were experiencing it on both Windows 7 and Windows 8.

And yet, it appears that, after this month’s Patch Tuesday rollout, more users are seeing the same behavior, which is obviously troublesome for many IT administrators who need to install the very latest patches on their computers and thus keep them secure.

Here’s the post of a user getting the same error after installing the April 2015 patches:

“I am having the same problem. I have been repeatedly offered the 2 security updates, KB3004375 and KB3031432, and they have not installed successfully. The most recent occurrence of this was after I updated my Windows 7 x64 today with the Microsoft Updates (4/14/2015). The updates installed correctly but when I manually checked for Windows Updates, KB3004375 and KB3031432 reappeared. I don't think that they they are actually being installed because they have never showed up in Installed Updates.”

Right now, there’s no workaround available, but we’ve contacted the company for more information on this and will update the post when we get an answer.