14 DAY TRIAL // If you’re an avid Microsoft watcher, you’ve probably heard that this month’s Patch Tuesday was quite a fiasco, with several updates causing trouble on computers installing them.
This time, we’ve come across a bug that appears to exist on several of our machines here at Softpedia and that has already been confirmed by other users on Microsoft’s Community forums.
KB3022345, which is one of the updates revised and released as part of this month’s Patch Tuesday, is causing “USB device not recognized” error messages on the desktop whenever you plug in a USB device, such as a phone or a flash drive.
We’re getting this error in Windows 8.1 and everything seems to be working fine in Windows 7. Removing the update doesn’t solve the problem, so for the moment, the only way to fix it is a system restore that could get the computer to a previous state, when the update is not installed.
Unable to fix the issues
Needless to say, performing a system restore isn’t quite the method that comes in handy to many of you, so we’re still waiting for some official statements from Microsoft to find out whether KB3022345 is indeed at fault for these issues or not.
KB3022345 is an update released to enable the Diagnostics Tracking Service in Windows, and on its official page, Microsoft acknowledges that there might be some issues when installing it.
“The current version of this hotfix, Version 2, was published on May 6, 2015. The previous version of this hotfix was Version 1.005. Both versions provide the same functionality and protection except that Version 2 includes a minor update to support devices that do not contain U.S. English language files. However, the current hotfix is not a compatible upgrade to Version 1.005 and may cause an error (800F0922) if it is installed over the old version,” it states.
The company goes on to say that you should only install this if you haven’t deployed a previous version. Otherwise, if an existing version of KB3022345 already exists on your computer, you’re recommended to wait for a future release that should fix all problems.