Microsoft promises that more details on the fix will be available on May 1

Apr 26, 2014 02:01 GMT  ·  By

It’s been more than a week since Microsoft released Windows Phone 8.1 Developer Preview and many users have yet to install the new version of the operating system.

Although all that Windows Phone 8 owners would need in order to install the Developer Preview on their device is an App Studio account, it looks like those who own Huawei smartphones or handsets other than Nokia have been unable to upgrade.

Lots of Windows Phone fans complain that they cannot update their smartphones to Windows Phone 8.1 Developer Preview due to the infamous error 80188309.

Microsoft acknowledged the issue at the end of last week and promised that more details on the matter would be offered on April 24. True to its promise, the Redmond-based company took it to its support site and issued a short statement that offered a glimpse on the status of a fix for this error.

The good news is that Microsoft has been able to find a solution to the issue, which is now going through normal testing, but the bad news is that it won’t be released for at least another week. Here is Microsoft’s full statement:

“Thank you all for waiting patiently over the last week, and continuing to stick with us as we work on getting you the Windows Phone 8.1 Preview.

We believe we have identified the fix and will be going through some of our normal testing to confirm. With that being said, I don’t have an update yet on when we will roll this fix out to you.

I plan to provide more information on Thursday May 1st. In the meantime, please continue to hold on and thank you again for your willingness to participate in our Developer Preview Program.”

We expect the next update on the status of the fix to drop in on May 1, as promised by Microsoft’s officials. However, that doesn’t mean that the highly anticipated fix will be provided in the first day of May.

Keep in mind that most of the Windows Phone fans affected by this error 80188309 own Huawei devices, but the upcoming fix will be provided to all those that cannot install Windows Phone 8.1 Developer Preview on their smartphones.

We will keep an eye out for any additional details, but we doubt that Microsoft will offer the fix ahead of the mentioned deadline. Nevertheless, the good news is that the company nailed the fix and is about to roll it out to users. Let’s hope that nothing bad happens during testing.