|
|
|
|
December 16th, 2008, 11:09 GMT · By Marius Oiaga
Windows Live Solution Center Is Live for All Your Hotmail Problems |
|
|
|
|
SHARE:
Adjust text size: 
|
|
|
Introduced on December 15, 2008, the Windows Live Solution Center is designed to provide users of the Windows Live collection of applications and services with a centralized location capable of dealing with their feedback. However, prioritizing its Windows Live solutions, the Center is available exclusively for Windows Live Hotmail at this point in time, with the Redmond company promising that it will add more items out of the Windows Live lineup as the new initiative will evolve.
“The Hotmail team really values your feedback and experience when using our products. We currently get feedback from many different places, including usability studies on new feature designs, surveys of existing Hotmail customers like you, the Hotmail feedback link, our support team, and other sources. We use these many sources to prioritize which new features to add, how to make Hotmail easier to use, and to identify problems that we need to fix quickly because they block you from using Hotmail,” a member of the Windows Live Hotmail team revealed. Microsoft indicated that the purpose of the Windows Live Solution Center was to catalyze a dialog between end-users and the company. Focusing on Windows Live Hotmail as it is starting its two-way communication with end-users is by no means a coincidence. Following the release of Windows Live Hotmail Wave 3, Microsoft has been under a barrage of fire because of the issues associated with the new release of the service. “What can you do on this new website? Get fast answers to common questions, such as 'How can I stop receiving spam?' Get up-to-date status reports about Hotmail service issues or outages. Work to resolve issues you’re having with Hotmail. Talk with other Hotmail users about issues you’re having, or exchange tips and tricks. Hotmail support staff may be contributing to, moderating, and monitoring the site. The Windows Live Solution Center is the best place to go to report a problem with Hotmail or get help with your account,” the Windows Live Hotmail team representative added.
|
|
|
|
TELL US WHAT YOU THINK:
|
6,250 hits
· 30 comments
· Link to this article
· Print article
· Send to friend
· Subscribe to news
|
MUST-READ RELATED ARTICLES:
READER COMMENTS: |
| Comment #1 by: woolley on 09 May 2009, 13:40 UTC | reply to this comment | I know this might not be the right place BUT I am locked out of hotmail. I have had this account for years with the same password and yesterday couldn't get in. Same thing today BUT now am locked out with the message that I have tried to get in using incvorrect info too many times. Now what do I do? I have no other email account? I don't even remember what my address was when I created the account and have since moved. |
| Comment #1.1 by: DANNO on 09 Jun 2011, 17:40 GMT | I'M IN THE SAME BOAT. LOCKED OUT FOR 3 DAYS. I'VE TRIED EVERYTHING AND JUST CAN'T GET ANY HELP. I FEEL ABANDONED!! THIS IS NUTS!! |
| Comment #2 by: BINXYCAT on 12 Jan 2010, 18:30 UTC | reply to this comment | me too - 3 days no hotmail - how can this be fixed before i go crazy - never thought i would miss my hotmails so much!!!!- can sign in to my hotmail address but no mail has arrived - what i s going on!!!! |
| Comment #3 by: tom on 05 Mar 2010, 22:55 UTC | reply to this comment | Can anyone tell me where i'd go in my account to find my draft date for my account? Thanks |
| Comment #4 by: samu smith on 25 Apr 2010, 01:51 UTC | reply to this comment | my account been blocked why why? please really need to unblocked |
| Comment #4.1 by: MARI on 14 Mar 2011, 21:33 GMT | why my account was blocked |
| Comment #5 by: Dawn Strock on 18 Jul 2010, 04:36 UTC | reply to this comment | I have tried everything I can think of to get my account to be opened it is my other acct. dawncarols@hotmail.com I have miss placed the password and can not remember the mistery question I have begged for any help possible COULD SOMEONE OUT THERE PLEASE TRY AND HELP ME There has to be something I can do I am loosing so may good things on that acct. special photos all my contact addresses and concert infos.
PLEASE AGAIN IM BEGGING PLEASE HELP ME
Dawn Strock |
| Comment #5.1 by: niranjan on 21 Sep 2011, 05:59 GMT | i can sing in my Hotmail account it is temporary blocked how can i unlock |
| Comment #6 by: PanPat on 28 Sep 2010, 18:13 UTC | reply to this comment | what is going on with hotmail? so many users blocked.... how can we rely on windows lifw when we suddenly loose thousands of data, info, mails etc?
?????????????? |
| Comment #7 by: khanmo on 20 Oct 2010, 20:49 UTC | reply to this comment | Hi,
I am having a problem to open my hotmail account since couple hours. The error message I get " Windows can't open this page" and "Server is busy" Please help |
| Comment #8 by: donnie on 09 Nov 2010, 22:32 UTC | reply to this comment | I keep getting an error report after sending photos, why? |
| Comment #9 by: bordakar on 02 Dec 2010, 14:48 UTC | reply to this comment | Some person in West Africa hacked into my e-mail and password iggy.fernandes@hotmail.co.uk and he spread rumours that I was mugged in West Africa whilst attending a seminar.
He asking all my contacts and friends to send him money to pay for the hotel and other expenses, I cannot get into my e-mails or contacts because he changed the password |
| Comment #10 by: Sotam on 07 Jan 2011, 21:54 UTC | reply to this comment | I can neither send nor receive messages on my hotmail account |
| Comment #10.1 by: Pissed off on 02 Feb 2011, 06:36 GMT | I had an Outlook Express Account that got screwed up when you had the mass problems with it. First you asked me to add a HotFix for it.Didn't work ! Next story,is your dropping support for it,now I'm chasing you across the web,trying to get your problem fixed on MY computer.EXAMPLE: http://hotmail.live.com, then http://support.live.com, to Windows Live Solutions Center.Question,aren't you guys in competetion with Yahoo and Google? Or do you have a too big to fail mentality! For $35 dollars I could have gotten it fixed at http://support .live.com when you got around to it. But Outlook Express was supposed to be a free website! Shows for a price,you"ll back up your product. |
| Comment #11 by: Mari on 03 Feb 2011, 02:49 UTC | reply to this comment | I contacted you about my hotmail account that was hacked into and needed my e-mail account back so that I could recover my important e-mails. I never heard back from you.
I still very much need my e-mails as all of my manuscripts for my books are stored there. How can I get my e-mails back? |
| Comment #12 by: Charlton on 03 Feb 2011, 21:06 UTC | reply to this comment | I want to forward a web page which has an e-mail button at the bottom. When I try that, I'm told, by what I suppose is Outlook Express, that I can't send that page or an attachment Windows Live using Hotmail. and that I should go to the Support Center. So here I am in the Support Center. My PC is now running on Windows 7 software, just installed. So, how can I forward the page I want to send today, and other web pages, without downloading to my Documents and then sending it as an Attachment? |
| Comment #13 by: mary jo on 02 Mar 2011, 22:06 UTC | reply to this comment | i am having huge problems trying to get into hotmail...please fix this. mary-jo meyer |
| Comment #14 by: yo yo on 10 Mar 2011, 17:46 UTC | reply to this comment | I recently changed my email id and password and it worked for a couple days and then it blocked. Now i can't log in either an old id and new, id what shall i do? |
| Comment #15 by: platinum on 13 Mar 2011, 15:02 UTC | reply to this comment | my hotmail is blocked and i need the documents there hotmail is always asking for mobile no and there is no option of the country i am in. how am i gonna get my documents back |
| Comment #16 by: adel on 16 May 2011, 12:21 UTC | reply to this comment | you have informed me that my account was blocked due to mybe some one else used it , you asked me to change my pass word too many times and I did but no way till now I couldn't get it , my account is adelnabi@hotmai.com |
| Comment #17 by: hanifi on 12 Aug 2011, 10:14 UTC | reply to this comment | I have been using my hot mail account since 5 years but since 3 days I could jot enter to my account,my account ID and password is correct but it is is still problem comming on,what can I do for this issue? |
| Comment #17.1 by: jaabir on 13 Oct 2011, 13:15 GMT | my hotmail is blocked more than five days and i need the important documents there hotmail is always asking for mobile no and there is no option of the country i am in. how am i gonna get my documents back i have tried last five days to sign in again i falled |
| Comment #18 by: hanifi on 12 Aug 2011, 10:18 UTC | reply to this comment | my email:hanifi81@hotmail.co.uk has been using by me since 5 year,my password is also correct but I do not know why it can not open,what to do now for this issue.
thanks. |
| Comment #19 by: hanifi on 12 Aug 2011, 10:19 UTC | reply to this comment | my computer does not open hot mail too? |
| Comment #20 by: Dan2 on 20 Aug 2011, 16:08 UTC | reply to this comment | can receive e-mails but can't send-3days now,HELP. |
| Comment #21 by: Torreboy on 09 Sep 2011, 18:16 UTC | reply to this comment | I cannot view pictures sent to me by email, the picture frame is visible in the preview pane but only with a red X in the top corner, it's the same on both PC's Windows live on Vista and 7, any ideas???? |
| Comment #22 by: niranjan on 21 Sep 2011, 05:56 UTC | reply to this comment | hi' i have problem , i can't access my Hotmail account it is temporary blocked how can i unlock it? how can i found verification code |
| Comment #23 by: Faridi on 30 Dec 2011, 18:35 UTC | reply to this comment | I have been using Email facility since long through Wiindows Hotmail.Recently it was blocked to save me from scam. Now I have been trying to open Account with a different Password but I am not getting he same.My ID is fareeduzzaman@hotmail.com, Password"neelo123" Plz help. |
| Comment #24 by: sasi on 26 Jan 2012, 15:18 UTC | reply to this comment | while making new hotmail address asking telephone number. the phoe number given is not accepting kindly advice |
| Comment #25 by: obim on 08 Feb 2012, 08:18 UTC | reply to this comment | my account been blocked why why? please really need to unblocked | |
Copyright © 2001-2012 Softpedia. Contact/Tip us at 
|
|