I encountered this problem:
compose a new email, then click the send button.
Nothing happens.
I tried IE7, Firefox3.0, Safari.
Nothing works.
Now I can't send email anymore.
anyone else see this problem.
A lot of the links on the hotmail interface is not working (click on the Junk folder, it opens it, then click on the little arrow near the Junk folder to clear the folder, it does NOT work).
Sigh...

I can't read my inbox messages either. I wonder how long will this problem last. I have plenty of emails to read everyday. Sigh.

emails will not open, just a blank page. Contacts take 4 clicks to get to instead of the one click in old mail system. You never know if the contacts will come up alpa by first name or by last name. Favorites do not show without several clicks. Everything is sluggish.Too much space for folders, therefore you can not see your message because it is too small. And they call this "faster". Very bad system.

I am having problem with my Hotmail since 2200hrs 03 October 2008.
I have no problem signing in.
But once I am in, that's it.
Just cannot do anything with it.
When I tried to compose a mail, I clicked on "NEW' and it just did not work.
The message given at the bottom read "Done, but with errors on page".
HELP!!!

I EMPATHIZE WITH EVERYONE HERE IS COMPLAINING. I TOO, AM HAVING UNENDING DIFFICULTIES. I CAN READ MY EMAILS, AND I CANNOT COMPOSE AN EMAIL, REPLY TO AN EMAIL OR SEND A MESSAGE WITH A FORWARDED EMAIL. I ACTUALLY SPENT 4 - 5 HOURS WITH A MICROSOFT ENGINEER AND SEVERAL PERSONS BEFORE HIM AND THERE IS NO SOLUTION, AT LEAST FOR THIS TIME. AN ALTERNATIVE, ACCORDING TO MY DAUGHTER IS TO SEND AN EMAIL THROUGH AOL.COM

I can't read my inbox messages anymore either. Nor delete those I don't want. Nor do a lot of other things in my hotmail account either, for that matter. Like Enrico, says, practically NONE of the links work.

I didn't even do anything to get this problem. One day my account was OK, the next day, it happened from the moment I logged in as usual. At first I thought it was because of the browser version I was using, so updated to Firefox 3.0.3 (which I wasn't too happy about, since I DON"T like updating to a new version of anything till it's been completely debugged... as this experience shows!)

Anyone got any suggestions on what to do, since I have a lot of mails I need to access? Like how to switch my emails to another account?

Unable to read my emails. unable to open.
Done! with errors on page, that was what appeared at the lower left corner.
Been 4 days already.

I cant access my emails at all. I click on the message and it just says loading but it never opens. I have several emails i need to read, i cant open, delete or forward them...any one any ideas??

I too have this problem, I can log into my account, see that I have emails but when I try to read them. I get the Loading... message in the bottom left of the screen and a javascript (); message in the bottom left of the IE7 browser.

The only way around this I found is too is to download the windows live mail application and check email from your desktop like you would outlook express.

I'm having the same problems for the past 4 days! I have too many important emails to receive and send. I have been sitting there waiting for it to work and nobody at Hotmail seems to care!

I can log in but cannot read or send emails. I tried clearing my temporary files, switched browsers, nothing helps.

At the left hand corner at the end, 'javascript' appears. It appears there whenever I click on a message. Nothing happens. I cannot delete spam too.

Please help!!

I encounter the "cannot open message" problem also. i can open my inbox, i can view all the emails listed clearly in my inbox, but cannot open any email.

when i tried to click the email link, there is a javascript error. sth like "_class undefined". I am wondering, when can this issue be solved? it is already last for few days. i have to compose email using other email service such as gmail to request the sender to send my email again to my gmail account.

please make sure everything running smoothly no matter whatever and whenever you do things like upgrading...

I can't open my emails at all too. I can compose new mails and I can see my Inbox but when I click on the individual mails, I can't open them at all. I've had this problem for about 1 week already.

Seems the problems I was having were cleared up Sunday afternoon. I couldn't download my email to Windows Live mail clients from hotmail It would just sit there saying "executing" for hours. Funny thing was that the hotmail website was ok and my old outlook express client that I don't use anymore worked just fine. I noticed the problem right after I moved about 300 messages to another hotmail folder. Synchronizing didn't help either.

Seems to be ok now though as I've been able to synchronize via my live mail clients now.

Hi guys,

I'm having this problem in singapore and I found that it might be due to the proxy setting on the provider (singnet).
I follow the instruction on the link below and it works now.
I'm not sure if this is a permanent solution or not but at least I can "normally" use my hotmail again.
Sigh.... I really dont know what's going on here.

http://forums.hardwarezone.com.sg/showthread.php?t=2114361&page=5

I put on my address and the password, then loads endlessly, and in the ends shows "failed to open page". Tried it with FOUR browsers...

You can download windows live and access your hotmail through there. Its a hastle though, because sometimes you have to put in your email and password up to 3 times.

I'm experiencing a very slow hotmail at the moment - is it just me - what do I need to do to make it faster. it seems to have been like it since the beginning of October - I wonder if it has anything to do with the new upgrade - does it have anything to do with javascript and how do I change it if it does? Thanks - any help would be appreciated.

i am very happy with windows live hotmail can you resolve these little problems asap. and can you please email me telling me when the updates for hotmail live will be availible.
thank you sent from Richard Warsinski.

Not sure if it is worldwide or if they are doing it in section, but they forced me to upgrade last night. I didn't check the box so I can still take a screenshot of the message I get when I login.

I was using the previous version even as people I knew had chosen to upgrade to the new one. These people (and now myself) who are linux users have now lost the ability to type an email (even when replying) Our java and flash are working great. The problem only exists in Linux. Only in the new hotmail. I've decided to forward all emails to my gmail and check the option in gmail to reply from the address the email was sent to. Good work around, but come Microsoft.

James

***Gettin ready to end his 12 year relation with hotmail... maybe***

my hotmail upgraded last night and I now cannot access my mail at all. I can log in fine but the email inbox just reads loading and sticks at that. Cant even change folders to view junk folder. Cannot do anything. I am thinking of ditching hotmail if this so-called fantastic faster better upgrade is the best they can do. Bring back my slower one, at least i could access my mails then

I am having exactly the same problems as Monica.
Seriously thinking of ditching msn and its components.

Paul

Ive finally solved the problem,
I updated java then cleaned out cookies,temp internet files and deleted history and everything is working perfectly again!
Everybody having problems since interface upgrade should try this.

Paul.

I can't open my emails at all too. There's no respone from the click but show javascript error at the left bottom of the windows. This has been a week already!!!!!!!!!!!!!!! SUCK!

I have 3 hotmail accounts, all active. Starting Oct. 30 I was unable to get into 2 of the accounts. Today the same thing happened with the third account. When I logged in a page came up telling me about the new look of Windows Live Hotmail. When I clicked the "continue" button, I got a blank page. I'm unable to get into any of the accounts. By using Opera I'm able to at least view the message list, but the links don't work so messages can't be read or sent. I have no choice but to get rid of hotmail. This is really inconvenient.

I can't open my emails at all too. There's no respone from the click and also show javascript error at bottom of the window. I have tried everything including complete reinstall of windows and NOTHING works. Please help!!!!!!!

I also have run into problems since upgrading to the new Windows Live version of Hotmail. I also use a Linux box. I am completely unable to enter anything into the main message box in any of the new, reply, or forward options. I use hotmail for most of my contacts, transferring office spreadsheets and word processor daily. I am however able to read my mail, which makes it that much frustrating because I can not reply.

I tried what you said, by updating Java. And it kind of works ,but only for a couple of seconds then I have to constantly reload my page so I can actively click to see each mail (of course I have reload every time to continue) Any idea what this could mean and what to do?

I can open e-mail but my messages will not open nor can i delete messages. I'm using Opera 9.2

I get the endless "Loading..." in the corner of the screen but the messages never open. I discovered a work-around, though...try right-clicking the message and selecting "print." This opens the message in a new print-preview window (and then the printer dialog box opens as well, which you have to shut off in order to read the message.) I love how they say "We don’t have any reports from customers yet that provide a clear list of the steps taken that produce the problem." Here's the list of steps...I click on a message and it doesn't open.

I'm on slow dial-up so I'm using Hotmail Classic. Since Nov 5 my hotmail folders are inaccessible, the compose area is about an inch high, received message area is about 2 inches high. Favorite contacts disappeared, Contact list extends off the screen to the right, and 'Move to' folders list extends off the screen at the bottom with no scroll bar to access either. Tried exporting contact list and error message says IE cannot open this file. No problems with anything but Hotmail. Going to be a pain to change email addresses but this isn't going to work!

I can't compose emails...the message field appears to be disabled. My workaround is to send emails using the subject field as the body of my email. I tried Firefox, Chrome and IE 7.0. I also cleared cache, deleted browsing history etc. This sucks!

i'm also using dial up service and it takes all night to read one message and anything with attachments is hopelessly slow, but usually can't be accessed at all

Hi, hve you had any luck fixing your hotmail as i am having exactly the same proble

Thumbs down. No inbox, bulk mail or any other box visible. I need to open my Outlook Express to read Hotmail. I tried lowering the resolution and font but Nada. Messages don't load. Pls return the old hotmail before I switch to Yahoo or Gmail in exasperation.

My folders are all scrunched into a small area where you cannot see them without scrolling. It takes forever.

Where do I begin? This version of hotmail is worse than the one prior to it. Just as I became adjusted to the previous changes, I now have to redo the updates. The list to send messages does not include nicknames as it did before, I have to scroll to view all of my folders, I no longer can preview the size of a message in my inbox (this was very userful to me), I can no longer sort my messages by the size, and since the update, I keep getting the following error message:

"We're doing some maintenance to improve the service. We apologize for getting in your way. Has it been more than an hour? Please report this problem to Microsoft. "

On top of all of that, you can no longer send a message through your mobile phone if you access the MSN Live/Hotmail site...this new update is useless...

Same problems. Can't see incoming. Can't scroll the scrunched, on top of each other folders. No box to type message to send. If they can't fix this, soon, will have to start all over with new email (yahoo?) I've got days of messages that need to be answered and returned.
TY

can t open emails at all when i go 2 inbox freezes all my open pages 4 a time.

I can see e-mails but cannot open them or send. Get Error on Page or Javascritp error on Windows XP/IE7 on a Dell. But all is well on my work laptop so good old Microscopt compatibility testing or just forcing us to upgrade our MS software!

I have not been able to access my hotmail account for 3 days. I can login, but I can't open any messages or open any folders. I NEED this to get fixed soon!! I have found that I can read my messages on the first page of my inbox only, by right clicking and choosing print, like was said before. This STINKS!

I can't read my emails in their entirety. The scroll bar on the right side is down at the bottom and I know their is more to read in the email but it won't go all the way down. I have my text size set to medium as suggested and that doesn't work for me. I have been forwarding my emails to a gmail account but I don't like gmail. I want the old hotmail back.

I read somewhere that to correct my problem is to change the window pane. I have absolutely no idea what that means. Could someone PLEASE give me advice about window panes? Emails to hot mail are not answered and I am frustrated beyond belief. Thanks.

I can't compose messages. The new email opens, but if appears the body part is disabled as I can not type anything there. The "to" field is the only thing that works. Has anyone fixed this? It has only happened since the new hotmail platform came in...

I am having a similar problem -- I use firefox to open my wlm/hotmail account (qwest subscriber) and can see the boxes and the messages in each, but I cannot actually open a message -- the endless "loading" message in lower left corner. I am on vista.

The problem began on November 15 when I had to use Internet Explorer to download a powerpoint template. I closed IE and went back to firefox, and that is when the problem began.

I can open all my messages just fine in IE, but I do not want to use it. Everything else is set on firefox.

IE has hijacked wlm and I cannot seem to get control back to firefox. I have tried several fixes: updated java script, deleting cookies, et.al., setting firefox as permanent browser in every setting location I can find, and more.

The problem is with IE having control of wlm and not being able to correct for this. If anyone has a solution, I am willing to try. HELP!!!

Like everyone above I too can read the mail in inbox but cant open it and it also says loading bottom right hand corner and nothing happens even after 5 minutes which is how long I left it. I for one am getting fed up with the way the company is treating its customers we didnt get a say Hotmail just changed overnight perhaps they are hoping we will all disappear for a service some clients pay for it sure does stink. Hope you are reading these E-mails while you the big bosses get richer and fatter on the back of us poor who might be needing to answer those e-mail to make a living

Same As Above: the Inbox and Junk open in first click, but when I click on Subject Line: The Browser Does not Budge.
CANNOT READ MESSAGES AT ALL!!!

regards
Harmeet

What's going on??

I really dunno who to turn to for help?
Where is the problem stemming from?

I'm using Firefox on Macbook, and i 'm having problem acessing my mail.
Cannot open the mails at home. And have to bring my Mac to office to email things out. I was trying to find out where gone wrong.

1) Hotmail ( High chance.)
2) Singtel ( my sister's Laptop running Win... she has probs accessing Hotmail too. Not as often as me)
3) Mio Modem ( Maybe)
4) Safari ( Shouldn't be.. )
5) Firefox ( Shouldn't be ... i also downloaded the latest version already.)
6) My Macbook ( I duno.. my last Apple was a Ibook. No problem at all.)
7) Java ( I duno.. )


Very unhappy... : (

Who can help me?

For the past 2 days, I hafe not been able to get into Hotmail. When I type in www.hotmail.com and enter, it brings me to the site, but the page is completely blank, not even the sign in prompt shows up. Up until 2 days ago, Hotmail worked fine. Is there a fix.

I have been getting the endless loading ever since the switch to the new style. Communication with MSN results in an outdated link that solves nothing. I found by right clicking on the message and choosing view source I can read it. One method that really works properly is to use outlook express, but the foolproof solution to all problems with MSN is to open a google mail account and ditch M/S altogether.

I'm having problems attaching files larger than 1MB to my emails because of a slow dial up speed. Anyone else having this problem? I used to be able to load files well over 5MB.

I have the same hotmail problems,

I solve it using the google chrome browser.

Is the only browser when I can read hotmail messages

GRRR. I can't open email half of the times, I can't compose new emails most of the time.

Right now I'm sending emails by typing whatever it is in the email subject space, it's ridiculous.

We need answers and solutions Hotmail! >=(

Everytime I type in hotmail.com and wait for it to load, the page says it loaded and is "done", but it will be white screen. I tried doing a backwards route by using msn.com and clicking on the hotmail tab. Success, until I clicked open my inbox and discovered I cannot open any emails or delete any emails. In fact, once I click on my inbox, I cannot leave to go to my junk folder or any other folder. Also, I've used another computer to see if I could access my hotmail account from there, and the other computer worked and accessed my hotmail properly.

I've had this problem starting on Dec 27th or 28th, and I use my hotmail account daily, so help is really needed.

Fix this problem asap, please.

After I updated I started having problems opening my mail. I was using firefox. and I also had the paypal plugin installed. Through trial and error I found out that the paypal plugin was causing the problems with the new update. Don't know if this helps any, just thought I would through it out there.

I am useless with computers...but in summary - I can get into my hotmail account fine - it's just that I can't receive emails and although my sent messages do get sent - I get a message coming up which says "We're doing some maintenance to improve the service. We apologize for getting in your way. Has it been more than an hour? " Idon't know how to fix this - please help if you can!

I posted comment #38. After updating Firefox, my hotmail account works again so I can stop using Internet Explorer. Before the update I tried several solutions suggested here and on other blogs and nothing worked. So it seems Firefox did some tinkering to make it compatible again with hotmail.... at least for now. Good luck.

I've been having problems opening my emails in hotmail for the past week. I'm using Internet Explorer. Anyone else having this problem and if so, how did you resolve it?

I can open e-mail but my messages will not open nor can i delete messages.

Same problem, can't open messages from inbox, delete them or acess any folder. Signet proxy didn't help, Google Chrom doesnt open either, Same with Firefox and EI. Reisntalled, cleared all the cache, same thing.
I run Vista on this comp.

However on my old XP it does work. Weird :S