Microsoft has confirmed officially that Windows Live Hotmail suffered a temporary outage, but indicated that the issue was resolved. And indeed at this point in time, the service is up and running with no problems whatsoever. Various users have started reporting not being able to sign in to their accounts, and the fact that they received
messages informing them that their inbox was gone. The Redmond company explained that the messages were erroneous and assured Windows Live Hotmail users that their emails had not been impacted in any manner.
“Some of you may have experienced an unusual message when you tried to sign in to Windows Live earlier this (Thursday) evening (PST), a message that said “You don’t have an inbox…yet”,”
revealed a member of the Windows Live Team. “Rest assured that your inbox is safe! The incorrect message was sent out, caused by a networking issue that we encountered while doing routine maintenance.”
However, it seems that not only Windows Live Hotmail, but additional Windows Live services were affected by the temporary outage. On April 9, 2009, Microsoft indicated that the issue was fixed, while failing to disclose the exact source of the outage. A representative of the Redmond company indicated that all Windows Live services, including Hotmail, could be accessed as normal. Still, some users continued to report signing in issues even after this point.
The software giant provided an update at 11:19 PM PST on April 9: “Some of you are still reporting problems signing in. Our staff is working on getting the sign-in problem fixed as soon as possible. As stated above, if you are seeing a message that you “don’t have an inbox,” the message is incorrect. Your messages are still intact on our servers, and you will have access to them again as soon as this temporary outage is resolved.”
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