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July 7th, 2011, 15:01 GMT · By Marius Oiaga
Windows Live Hotmail / ID Sign-in Experience Upgraded |
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The Windows Live Hotmail default sign-in experience has been upgraded last week, Microsoft confirmed, offering a few details about the change.
Since Hotmail is just one of the software giant’s online properties for which a single sign-in mechanism is leveraged, the modifications introduced actually reverberate across all of the company’s services that make use of Windows Live ID.
The evolution of the sign-in experience was necessary for a number of reasons, explained Eric Doerr, Group Program Manager – Windows Live ID, including adapting to user behavior and removing the confusion that the old mechanism generated for some consumers. “Instead of multiple user tiles and two check boxes per account (one for “Remember me” and one for “Remember my password”), now there is a streamlined page focused on one account and one check box to “Keep me signed in”,” Doerr said. According to Doerr, the old Windows Live ID sign-in page set up was tailored to address the needs of users that shared a computer, or that leveraged multiple accounts. “The previous sign-in experience was optimized for managing multiple accounts on a single PC. A tile was saved per account, and there was a “Remember me” and “Remember my password” check box. The “Remember me” box kept the tile around, and if you checked both boxes, this allowed you to sign in by clicking on the tile instead of retyping your password each time,” he said. With support for email account POP aggregation and additional Hotmail “aliases” connected to a single account, the software giant believes that it has become less necessary for owners of Windows Live IDs to have a sing-in page focused on two accounts.
As such, the Windows Live ID facelift introduced recently instead brings to center-stage a single account, namely the identity that users leverage primarily. The redesign is indeed less likely to create confusion, more streamlined since there’s no longer wasted time dealing with multiple tiles, and reflecting the general trend of customers to use a single account. “We streamlined the sign-in page to prioritize one account per device, and simplified the two check boxes into one “keep me signed in” check box. Once you check “Keep me signed in” we’ll keep you signed in with your Windows Live ID until you explicitly sign out. This also has the nice benefit of giving you a much faster page load time, so that getting to your inbox or whatever service you are using is now much faster,” Doerr added. UPDATE: Microsoft re-redesigned the Windows Live Hotmail / ID sign-in experience in response to user feedback. New Windows Live Hotmail / ID Sign-in Experience Redesign Rolling Out
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| Comment #1 by: Zwanzer on 07 Jul 2011, 17:45 UTC | reply to this comment | It is a complete disaster. MS shows with this change that it doen't know how their customers use their PCs or that they couldn't care less. |
| Comment #2 by: icecream on 09 Jul 2011, 00:57 UTC | reply to this comment | This is bad, please change it back to what it was with multiple login accounts. Not everyone has their own computer Microsoft, I hope you understand that. At least make it optional for us who wants the old login so we can use that. And the others who prefers the new one can use that. |
| Comment #3 by: terraina on 09 Jul 2011, 16:04 UTC | reply to this comment | I hate the new set up for windows live hotmail. I hate the fact that I have to go all over the place just to sign in and look at my email. It used to be so easy to jump to the sign in page and go. Now every day I have to try to figure out where the sign in page is! You think this is an improvement?! Well I don't. This was a bad business decision. You are forcing me to look at all this crap you are offering that I don't want. I just want to look at my email!!!!! |
| Comment #4 by: rosie on 09 Jul 2011, 17:22 UTC | reply to this comment | MSN loves to 'fix' things that arent broke in the first place. Now everytime i turn PC off/on I not only have to type in password (i dont mind this function) but my email address (a pain). Wake up MSN. |
| Comment #5 by: tom on 10 Jul 2011, 10:51 UTC | reply to this comment | i prefer the old multy log in page all my family use this computer with there own accounts |
| Comment #6 by: Tom on 10 Jul 2011, 17:20 UTC | reply to this comment | I want to have it remember me but not keep me signed in.
Also, how many households have a separate computer for every person. I also use a different computer depending on where I am at home or at my office.
Bring back the multiple tiles.
Whoever decided this was better is a moron.
I now have to type in my full ID everytime I want to look at my hotmail. |
| Comment #6.1 by: the baron on 20 May 2012, 14:40 GMT | Use firefox and your name stays every time you access hotmail.The only way I could fix was to stay awqy from IExployer................ |
| Comment #7 by: cperz on 12 Jul 2011, 13:37 UTC | reply to this comment | I believe this changes have made more than person extremely upset,including me. First of, Microsoft should have consulted with the majority of users before making any changes and propose to see the reaction and second, as you explain here in this article, changes have honestly impacted the whole functionality of Hotmail. At least we should have given the option to go either way, to either keep the old style with many tiles or to use the new one. As for security reasons, I believe it's up to us and not to Microsoft to decide, "Keep me sign in" check box does not offer you any security at all because the same way you may forget to sign out when you are checking your email from a public computer. This means that next person using same computer will be able to go to your email and god knows what could happen. Anyways, we'd like to know exactly if theres a better work around than the one suggested in this article and others since those are in my opinion really unuseful and make things worse than they already are. |
| Comment #8 by: Gmanam on 12 Jul 2011, 15:36 UTC | reply to this comment | We are sure we are not the only ones who prefer the old view. It is inconvenient in a home setting with three-four users to type in the ID or at the very least the password each time we want to check our email. |
| Comment #9 by: ss bee on 12 Jul 2011, 22:21 UTC | reply to this comment | Is that what happened....thought i was loosing it. I like the old sign in better, just typing in my password not the email address too!!...yep...morons. |
| Comment #10 by: notapplicable on 13 Jul 2011, 20:59 UTC | reply to this comment | All you have done is make it difficult to sign in. stop trying to invent things to justify your existence
Vincent Nicholson vnichsn@live.com |
| Comment #11 by: kinloch_lad on 13 Jul 2011, 22:17 UTC | reply to this comment | I am one of many who are disappointed by the change Microsoft made to Hotmail sign-in.
I use my computer, which is on a home network, for many different purposes and accounts, and I specifically do not leave any password protected account open when I am not using it.
It is a convenience to be able to have the sign-in ID remembered, and so only need to enter the password when I want to use an account.
With this change Microsoft removed a significant convenience, and provided no benefit with respect to security or convenience.
I have used Hotmail almost since its inception but, like several others, I am now looking at alternative email solutions with aview to abandining Hotmail. |
| Comment #12 by: "A" on 14 Jul 2011, 03:05 UTC | reply to this comment | Think I may need to consider a different service. |
| Comment #12.1 by: prollster on 14 Jul 2011, 09:40 GMT | Ridiculous change for the worse - why fix it if it ain't broke?? Major inconvenience for family who all use this pc - seriously thinking about changing accounts. |
| Comment #12.2 by: Jason on 15 Jul 2011, 01:56 GMT | I too am thinking about changing accounts. |
| Comment #14 by: family on 17 Jul 2011, 10:30 UTC | reply to this comment | No it doesn't!! My hotmail account requires me to put my user name and password in every time I try to sign in. Even after ticking the remember me box. Explain that if you can? |
| Comment #14.1 by: Celeste on 07 Sep 2011, 19:27 GMT | I've been accessing only one Hotmail account for the past few days, and have to type in my hotmail name and password every single time, despite checking "Keep me signed in." It's necessary for me to check this account about 10 or 15 times every day and it's just way too much trouble now. I can't lower my security settings any further, if that's the solution to staying signed in. It's time to go elsewhere, like gmail or yahoo, and transfer my contacts away from Hotmail. I've been with them from the start, but the hassle of using Hotmail outweighs its benefits. |
| Comment #15 by: Don on 18 Jul 2011, 19:29 UTC | reply to this comment | Complete and utter BS on microsofts part. How about giving us the option of which sign in process to use instead of treating us all like idiots. What a bunch of azz weep ayes! |
| Comment #16 by: natedog on 19 Jul 2011, 08:30 UTC | reply to this comment | This suuuucks! Ive spent ages trying to fix this and finally I find out you cant (re: multiple sign in accounts). Yjey have gpt this so wrong ... If i could be bothered Id abandon hotmail altogether and sign up on google .... |
| Comment #17 by: RJ on 21 Jul 2011, 01:31 UTC | reply to this comment | A seriously retrograde step. I had to Google to find out what had happened. Even if the change were a good idea, common sense (and courtesy) would suggest some advance notice would have been aqppropriate. |
| Comment #18 by: minx on 21 Jul 2011, 21:55 UTC | reply to this comment | i wont be using hotmail anymore. I will use gmail from now on. |
| Comment #19 by: tom on 28 Jul 2011, 02:30 UTC | reply to this comment | Hotmail does NOT keep me signed in...no matter how many times I try...! IT TOTALLY SUCKS!!! |
| Comment #20 by: sid on 04 Aug 2011, 10:30 UTC | reply to this comment | old multi login hotmail page was much better then this new one , now every body in my family has to type their email address every time they try to login such a pain.... |
| Comment #21 by: lass on 09 Aug 2011, 21:56 UTC | reply to this comment | This is an example of a company not understanding how its customers use their products. Our family now spend fraustrating time every day typing their individual addresses and passwords into the computer when previously the system worked perfectly. I'm going to move my main account to gmail. |
| Comment #21.1 by: BILL on 16 Aug 2011, 14:14 GMT | I have spent wasted hours trying to restore a family friendlyfeature to discover that some idiot removed it claiming it was an upgrade! What a wally! Either restore the "Remember me" option or Families will have to cahnge to other e-mail providers. |
| Comment #22 by: Princess on 13 Aug 2011, 13:39 UTC | reply to this comment | I don't like this keep me signed in feature. I accidentally checked it on my iPad and now I can't fix it. How do I fix this. It's driving me crazy. |
| Comment #23 by: Willy on 16 Aug 2011, 14:24 UTC | reply to this comment | They have removed a family friendly feature claiming it's upgraded!
Admit you made a major error and rstore it. Not all families can afford the luxury of an individual PC.
Or risk an exodus of clients!! |
| Comment #24 by: maggie max on 24 Aug 2011, 00:59 UTC | reply to this comment | I do not appreciate signing in to each of my accounts! It just happened overnight ? I am a senior & I wish things were left simple or why can we not have a choice as to whether we are pleased, or whether we accept these spontaneous changes |
| Comment #25 by: Celeste on 02 Sep 2011, 01:23 UTC | reply to this comment | I came to this page because I was looking for a way that I wouldn't have to sign in my complete e-mail and password. I have four different e-mail accounts, four different passwords, and I can remember them, but it's annoying to have to type in the password *and* the e-mail every single time. Makes me want to look elsewhere. I don't know, maybe gmail is a better option than this nonsense. |
| Comment #26 by: grgrgloria on 02 Sep 2011, 19:32 UTC | reply to this comment | I'm a new computer user, the one page sign in for both different accounts was just perfect.....Ahhhh! more time spent going back and forth from one to another.Find a program where the computer users can make their own choice to use a one page sign in for 2 accounts, or a page for single account sign in. The choice would be our own.Sounds good to me.Please reconsider the opptions! |
| Comment #28 by: th on 15 Sep 2011, 12:45 UTC | reply to this comment | please change it back, why must keep typing in my id and password , although I check save every time, I access my email, now use g mail instead |
| Comment #29 by: Spooky on 27 Sep 2011, 07:12 UTC | reply to this comment | I would just like easy access to my hotmail account so far I have spent over half an hour and still do not have my emails One not happy hotmail customer Penny |
| Comment #30 by: robin on 27 Sep 2011, 12:10 UTC | reply to this comment | I can't stay signed in. I must enter my id and password each session. |
| Comment #30.1 by: angmark on 18 Oct 2011, 22:34 GMT | I can't stay signed in either and have to enter my id and password each session. I have to check my mail about 6 -10 times a day and it is such a nuisance to have to keep typing in the id and password too. It makes me feel like closing the account. |
| Comment #31 by: angmark on 18 Oct 2011, 22:39 UTC | reply to this comment | I am seriously considering closing the account as I can't stay signed in and have to type my ID and password each time. It is too much bother to do this multiple times a day. Please change it back!! There is not one comment here in praise of this new system. |
| Comment #32 by: Liked the tile page on 12 Nov 2011, 17:53 UTC | reply to this comment | That is fine if only one person uses the computer. My wife and I had the tiles on each of our computers so we could just click on our name and be logged into our respective e-mail accounts. Before you say this is a privacy and security risk, my wife and I know each others passwords anyway and if you are affraid of your spouse reading your e-mail, you have problems. Having the feature availabel would not interfere with anyone who does not want to use it since they do not have to check the boxes so why take if from the rest of us? |
| Comment #32.1 by: sam on 09 Jan 2012, 19:00 GMT | Over the past six months I have tried on numerous occasions to get back the ability to have mutiple hotmail accounts showing. I had always thought I must have done something wrong to lose it! Just been having another attempt when I fell into this forum, problem now solved, it was NOT my fault but the usual mess by Microsoft. |
| Comment #33 by: abc on 18 Jan 2012, 20:39 UTC | reply to this comment | Idiots!! The old system worked better. Now I have to retype my email address every time I switch to my other Hotmail email account.
I want the old way option back. |
| Comment #34 by: paprikasha on 17 Feb 2012, 15:04 UTC | reply to this comment | Go to MSNnow- sign in- check remember me- you're now signed into your email acct. and it will remember you like the good old days! |
| Comment #35 by: richard on 02 Mar 2012, 17:09 UTC | reply to this comment | windows does not "keep me signed in" and gives me the run around to correct this error, is this 2012? |
| Comment #35.1 by: Dancer on 14 May 2012, 07:11 GMT | When will this crazy 'modification' be reversed?
All I want to do is click on 'Hotmail' in my Firefox toolbar and go to my inbox without having to sign-in every time.
It was not broken so why 'fix it' ?? | |
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