Windows Bug Unexpectedly Mutes Surface RT Sound – Microsoft

Microsoft confirms the bug is caused by a software problem

By on December 29th, 2012 14:41 GMT

Plenty of users have already reported a bug that causes the sound to be unexpectedly muted when using the Touch Cover on a Surface RT, with Microsoft always saying that it’s investigating the issue.

While some users have managed to get their Touch Cover replaced, the Redmond-based technology giant has reportedly confirmed that it’s all because of a software glitch, so replacing the keyboard doesn’t make any difference.

“Replacing the Touch Cover didn't fix it for me. I called MS and apparently they have now been told it's a software issue and a patch is coming. The workaround they gave (until the patch comes out) is to always wake the Surface out of sleep mode by pressing a key as opposed to pressing on the touchpad,” one user said on Microsoft’s support forums.

The company is yet to announce a release date for the new patch, but expect it on the first Patch Tuesday cycle of 2013.
Replacing the Touch Cover doesn't make any difference, says Microsoft
   Replacing the Touch Cover doesn't make any difference, says Microsoft
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