More problems are reported by users who installed the August Update

Aug 16, 2014 06:17 GMT  ·  By

Windows 8.1 August Update was launched earlier this week, and even though everything seemed to work just fine at first, it appears that the new pack of improvements is causing some pretty big issues on a number of computers.

While it’s not yet clear whether this is the reason why Microsoft took down Windows 8.1 August Update download links, it appears that some computers that have been updated to this new OS version can’t boot anymore due to some modifications made to system files.

A Microsoft Community thread where users are reporting this issue already has 9 pages, but it’s still not known whether this is a common problem or just one experienced on a limited number of computers.

We’ve already installed Windows 8.1 August Update on several PCs, laptops, and tablets here at Softpedia and found absolutely no issue after that.

Here’s however what one of the users is reporting on the forums:

“I installed all of the august 12 updates today, after the first reboot everything seems fine. After a second manual reboot that wasn't requested, the system shows the initial flag and loading throbber, then kicks to an all black screen and gets no further. System restore fixed the problem, I have reinstalled some of the updates so far, and found some are ok, but at least two are definitely still causing this black screen on second reboot.”

The problem has been tracked down to KB2975719, which is actually the Windows 8.1 August Update pack supposed to deploy the necessary files on your computer.

Another user says that it could all be caused by a botched patch, as in his case, the computer fails to boot and the monitor loses signal, while the mouse and keyboard go into an unpowered state.

“Hello, I'm also having the exact same problem. In my case, the screen isn't just black, I get a lose of video signal and my monitor goes into standby, additionally it seems like my mouse and keyboard go into and unpowered state (I can't toggle num lock and the lights on my mouse go out). It's only after installing kb2982791 or KB2975719,” he explained.

Download links of the new Windows 8.1 August Update are no longer available, so users experiencing these problems could try re-installing the new OS version when they are restored, as Microsoft might actually prepare a fix for these PCs. We’re still waiting for more info from Microsoft, so we’ll update the article when we get it.