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August 16th, 2011, 15:02 GMT · By

Windows 7 SP1 Fixes Task Host Window Issues on Shut Down, Restart, or Log Off

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Customers running Windows 7 and experiencing delays when shutting down, restarting, or logging off will need to deploy Service Pack 1 in order to resolve the issue.

I’ll be honest, this glitch has been driving me crazy, and I don’t doubt the fact that I’m not the only one. According to Microsoft, the problem impacts not only Windows 7 but also Windows Server 2008 R2.

The Redmond company has not released an update or an automated fix, and with Windows 7 SP1 and Windows Server 2008 R2 SP1 now available I doubt that they ever will.

Essentially, Windows 7 machines can freeze for a few seconds when users want to shut them down. Customers can also experience problems when restarting Windows 7 PCs, or when they try to log off the computer.

“In this scenario, the logoff process stops for about six seconds. Additionally, you receive the following message: 1 program still needs to close: (Waiting for) Task Host Window,” the software giant said.

One way to expedite the log off, restart or shut down process is to manually tell Windows 7 to ignore the error and move on. Such an action will minimize the delay, but its repetitiveness alone makes it extremely annoying.

“This problem occurs because the TaskHost.exe process stops handling messages during system shutdown, during system restart, and during system logoff,” the company explained.

Customers running Windows 7 RTM or Windows Server 2008 R2 RTM that do not want to upgrade to SP1 will need to deploy a hotfix in order to resolve this glitch.

KB 975777 details the “1 program still needs to close: (Waiting for) Task Host Window” issue and provides affected customers with the download link for the hotfix.

Windows 7 Service Pack 1 (SP1) RTM Build 7601.17514.101119-1850 and Windows Server 2008 R2 Service Pack 1 (SP1) RTM are available for download here.

Windows 7 RTM Enterprise 90-Day Evaluation is available for download here.

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READER COMMENTS:


Comment #1 by: Heraldo on 19 Oct 2011, 03:34 UTC reply to this comment

I have problems with my equipment, he asks me that it fails me to close a program of task host windows and not since doing it I need his comment and help
Thank you


Comment #2 by: JMH on 19 Feb 2012, 00:44 UTC reply to this comment

My wife is having this problem with her computer. It has started to interupt her programs and she has to shut down. It does not let her close the program. Which program won't shut down?

I have copies of what tasks are not needed and what tasks needed be running.

It will stop for a time or two when logging off as administrator but the logon it never shuts down without having to force the shut down.

It is a pain!


Comment #3 by: b2 on 23 May 2012, 04:21 UTC reply to this comment

I feel a bit let down as a customer if Microsoft does not offer a free fix. The cost of this computer should include a trust that I am getting not only a good product but fair support for software that either works or the company makes it good. My frustration is that I'm tired of looking online for a 'fix' or a 'patch' from various vendors who want to take advantage of the problem and charge ME for someone else's mistake. I only ask MS to take care of the issue in good faith and I trust they will.

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