Affecting Home Premium, Professional, Enterprise and Ultimate SKUs

Nov 23, 2009 17:01 GMT  ·  By

Microsoft has confirmed an issue with customers running the latest iteration of the Windows client associated with video content becoming corrupted in Windows Media Center. All the flavors of Windows 7 that come with the Windows Media Center component are affected, the Redmond company underlined. In this context, users running Windows 7 Home Premium, Professional, Enterprise, and Ultimate, can potentially come across video corruption problems when viewing either streaming or recorded materials via Windows Media Center.

“On Windows Media Center, when switching channels on broadcast television, or loading certain broadcast recordings, video output will become corrupted. This corruption may last from a few seconds and automatically correct; or may persist until the channel is changed or an alternate recorded file is played,” Microsoft explained.

At the time of this article, Microsoft was yet to provide a resolve for the Windows 7 RTM Windows media Center video corruption issue. Affected customers will only need to exercise their patience until such a time when an update, or at least a hotfix, will be offered. The software giant did not even provide a workaround for the problem. However, Microsoft is currently working with ATI to that the issue will be resolved. The Redmond company did not indicate a time at which a fix will be provided to customers running the specified editions of Windows 7, or deliver any additional information on how customers could be able to resolve the problem themselves.

“Microsoft currently has an issue which is resulting in a valid picture frame at the entry point into the stream to be dropped and replaced with an 'empty' padding frame. The loss of this frame causes corruption of video in all hardware and software decoding of the stream. The specific sequence of events triggers a prolonged error recovery sequence on ATI hardware,” the company added.