STOP: 0x0000000A

Feb 10, 2010 15:24 GMT  ·  By

Windows 7 is in a different league compared to its predecessor Windows Vista, in terms of user experience; however, albeit considerably less, issues do exist and affect the latest iteration of the Windows client. Microsoft notes that Windows 7 and Windows Server 2008 R2 can crash for no apparent reason. The crashes are accompanied by a blue screen error, the now infamous blue screen of death (BSOD) and by the following error message: "STOP: 0x0000000A."

[AD<ARK=1]“You have a computer that is running Windows 7 or Windows Server 2008 R2. Occasionally, the computer crashes after it runs for some time. Additionally, you receive a Stop error message on a blue screen. The Stop error message resembles the following: STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL,” Microsoft explained.

According to the Redmond company, users affected by this issue will be able to observe that the four parameters in the Stop error message will vary in accordance with the configuration of their machine. At the same time, the software giant warned that not all "STOP: 0x0000000A" error messages have the same cause.

This particular issue “occurs because Power Manager opens an Advanced local procedure call (ALPC) port. However, Power Manager closes another port instead of closing the ALPC port. Every time that a power request is made, a memory leak occurs. When the leaked memory usage accumulates to a certain level, the computer crashes,” the company further mentioned.

Windows 7 customers that have come across the problem described in this article will be happy to know that Microsoft has a fix available for download. A hotfix can, in fact, be grabbed from Microsoft Support and integrated into Windows 7 copies that have the symptoms described above.

Microsoft is defining Advanced Local Procedure Call Events as “Local Procedure Call (LPC) has been an efficient local Inter-Process Communication (IPC) mechanism on Windows platforms for years. Windows Vista provided a more efficient and secure means for IPC needs, called Advanced Local Procedure Call (ALPC). ALPC is also used as the transport mechanism for local Remote Procedure Call (RPC). The ALPC component is instrumented with ETW, emitting Send, Receive, Wait for New Reply, Wait for New Message and Unwait events.”