Windows 8 Update Fails on KB2770917

failed for me, but thanks anyway

Failed for me. After signon screen, I get only a blue screen and a circling mouse cursor.

post here solution that worked for me:
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/windows-8-wont-install-kb2770917-update-why/d9b72bcb-5b84-46ec-aeb0-46ee73618ca6

It worked for me on a new Lenovo N585 I bought yesterday.

Turning off all EXCEPT the Microsoft services worked flawlessly! Thanks for sharing your fix.

Thank you!! This fix did the trick.

that user was right. It worked like a charm for me.

This error had been driving me crazy! Worked for me on my Lenovo H430 Desktop that I bought this week. Thanks.

where do you type in misconfig.exe and what service tab are you talking about

use run if you have a power button/ or search in the upper right corner (menu )

You have to be on your desktop screen, not the windows 8 tile screen.Type msconfig in the search box...upper right corner (menu).

I have the Lenovo K430 computer
Run DOS cmd.exe and enter msconfig
Do what they say above ie. hide all MS services
Then disable all services.
Manually install KB2770917
and it all worked for me.
I tried many, many times to get this to work to no avail. Can you believe I even called MS help desk and they didn't know how to fix it. They blamed Lenovo. I called Lenovo and they wanted to sell me a $99 plan. I just purchased this computer on Nov 18. I already hate Windows OS 8

Heck of a workaround but seems to do the trick! For those looking for misconfig, go to the lower left corner of the screen and right click to bring up the menu bar. Choose "run" and enter msconfig.

Similar scenario for me - the only difference was I did an "in place" upgrade from W7 to W8. Went through the steps as Bogdan outlines - Success!
Thank you.

failed for me...but got to 30% before it died

You better download the update manually on Microsoft website and then install!

It worked!! KB2770917 finally installed for me. I tried your user's suggestion to:

“Type in msconfig.exe and hit enter, go to the Services tab on the top, check the box on the bottom that says hide all Microsoft services, click ‘Disable all,’ restart the computer and install update. After installation follow the same instructions but click enable all instead of disable all and restart again and everything should be good. ”

Worked perfectly on Win 8 Pro. Thanks!

This tip works!

WOW! I finally was able to get that update installed. I missed a part of the instructions actually, I only checked the Hide box at the button and did not even remember to click the Disable All. I ran the update and restarted. When I went back to msconfig.exe the hide button was not checked and everything was already enabled. It worked however even with my shoddy direction following. A lot of time spent on this tonight and so glad it's done.

This worked for me, thanks for the great tip!!!

I was able to install the update KB2770917 after disabling non microsoft services. After uninstalling sound drivers in my brand new HP pavelion g7 lap, I was able to install KB 2769165 without any problem. KB 2769165 still causing problem. It reverts back after 7%.

Tried it and it still failed at 97%.

i was able to get the update to work using the solution provided, (disable all under msconfig). I now have a more serious problem though. Many links like chatting with online troubleshooters or even downloading a new browser (like chrome) will not work. Nothing happens when you click on the link. I also found that calendar and photos and mostly likely all apps have stopped working. You can click on them but you will only get a blank background with nothing. I have a Lenovo G585. Just thought i'd let ppl know that getting the update to work may not be the real problem. And any ideas on whats wrong?

didn't work on win8 (dec 2012). tried enabling services that might affect ability to do updates, but no way to puzzle that out.

when all were disabled, the windows update control panel could not check for or do updates, suggested rebooting.

b

This is still failing even after the December patch Tuesday updates. In fact, there is a second one now which fails to install.

This is not being caused by the hardware manufacturer. Just like Microsoft to point fingers when they do not have an answer. It is time for Microsoft to step-up and provide a solution for the Windows updates that will not install. If Microsoft truly wants Windows 8 to be a success, they will fix this. Updates are not supposed to take several technical steps to keep everything current.

I have tried many things so far nil. Some people have reported that it succeeds after stopping services and other programs etc but it remains stubbornly uninstalled for others no matter what they do. Which leads me to suspect that it is not just software related but hardware related. ie it installs on some HP laptops but fails on a Desktop with a Asustek motherboard. It may even be down to a particular chip on a motherboard.

Microsoft has isolated this problem for 64bit systems strictly to the Nalpeiron Licensing Service "C:\Windows\SysWOW64\nlssrv32.exe" After disabling just this service my install problems were eliminated (install to about 30% then finishes after restart, successfully!)

Well this happened to mine and it keeps saying it has failed and re-booting continuously. I have no applications beyond safari as we use it to watch Internet TV and Amazon movies only

there is a "service" (software running in the background) which needs to be "stopped" before the updates will install


go to task manager -expand to show full details


go to the services tab


look for NLSSRV32 (Nalpeiron Licensing System)


stop the service


install the updates


reboot


all will be fine

NLSSrV32 is not on my computer

i followed the tip but its still failing on my samsung laptop, but it was a was a windows 7 upgrade. School boy error upgrading and its driving me mad with the amount of restarts it does

The suggested option worked for me.. disabling all services except Microsoft's then installing the updates! Thanks!

Did a clean install of Windows 8 yesterday, and updates failed to download at around 57%. Having found this forum, I disabled all non-microsoft services, except Avast antivirus, which would not disable, and tried again, with the same failure.

I then manualy disabled Avast from the taskbar, tried again, and success! The updates completed downloading, and the install went without hitch. After restarting, Avast was running again, and I enabled the stopped services. All is well. I hope this helps.

Further to my earlier post yesterday, today attempted to download another update and that hung at 91%. This time I just disabled Avast antivirus and the download immediately completed and installed.

Could there be a problem between Windows 8 and Avast???