Solution combines the functionality of fixed communications with the flexibility of mobile communications

Jan 19, 2007 14:37 GMT  ·  By

Alcatel-Lucent announced that mobile operator Vodafone Netherlands has deployed a network-based Alcatel-Lucent enterprise solution that expands the capabilities of Vodafone's Wireless Office service. The Alcatel-Lucent solution gives employees the advantage of mobility when accessing their company's communications resources resulting in an increased level of productivity. Alcatel-Lucent is also offering network integration services, including design and engineering support for the enterprise solution delivered to Vodafone.

"For business customers it's critical to be able to communicate anywhere anytime. Vodafone has acknowledged this and has introduced its Wireless Office service, which provides the best of both worlds: the functionality of fixed communications with the flexibility of mobile communications," said Jeroen Hoencamp, Director Enterprise Business Unit at Vodafone Netherlands. "Vodafone's mobile plus strategic objective is to innovate and deliver on customers total communications needs. Alcatel-Lucent has helped us establish the new service, which is a next step in realizing our strategic objective for the enterprise market."

Vodafone's enhanced Wireless Office service is a network-based IP Centrex solution that enables business customers to use mobile phones to access communications features that would previously only have been available via fixed telephones in a company's offices. Features that Vodafone are initially making available on mobile phones are extension dialing, hunt groups to route a call to an available line, placing calls in queue, conferencing, and call transfer. In addition, the solution comprises a receptionist switchboard for handling calls to a company's prime number, geographical numbers (fixed numbers), company numbers (088) and Call Management Software for easy call management by end users.

Alcatel-Lucent's mobile enterprise voice solution for Vodafone includes the Alcatel-Lucent Feature Server, Alcatel-Lucent Network Controller, Alcatel-Lucent Media Gateway, Alcatel-Lucent Firewall Brick and Alcatel-Lucent VitalSuite Performance Management Software.