14 DAY TRIAL // Vodafone Australia is warning customers about malicious phishing emails that appear to originate from the company.
Named “Tax Refund,” the fake notifications inform recipients that they’re entitled to a tax refund and instruct them to download and complete an attached form.
“After the last bill payment calculations of your Vodafone activity our Customer Care Service has determined that you are eligible to receive a tax refund of 18.60 AUD. Please submit the tax refund request and allow us 1-3 days in order to process it,” the bogus emails read.
“In order for us to return the excess payment, we need to confirm a few extra details after which the funds will be credited to your specific bank account.”
The form that’s attached to the emails requests victims to hand over their personal and financial details.
It goes without saying that the crooks can abuse the information for a wide range of malicious purposes, which is why users are advised to be on the lookout for such messages.
If you’re a victim of this scam, immediately change all your passwords and contact your financial institution.
Vodafone informs customers that it does not send emails asking for confidential information such as credit card details or account passwords.