It affects all existing customers who purchase a new phone at discounted rate

Apr 11, 2012 20:01 GMT  ·  By

It appears that Verizon is trying to cut its losses and will be charging a $30 upgrade fee to each existing customer who purchases a new phone at a reduced price on a two-year agreement.

The new fee will start to affect Verizon’s customers from April 22. Obviously, that’s if the carrier doesn’t change its mind, which won’t come as a surprise.

Last year Verizon had tried to implement a $2 monthly fee for customers who pay their bills online, but due to the negative feedback they decided to drop it.

The official reason behind Verizon’s decision is explained below:

This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.”