Based on customer feedback, field trials and social media forums, Verizon has decided to improve its FiOS TV service with more than 25 upgrades.
Among the most important enhancements added one can notice the personalization and customization features, easier navigation, deeper search, bigger storage options, as well as optimization for new 3D technology
“Customers are at the center of everything we do, and that includes how we develop our products and services
,” said Eric Bruno, vice president of product management for Verizon.
“We've found that FiOS TV isn't about passive video watching, it has evolved into an entertainment and information destination. Our new generation of FiOS TV is all about increased interactivity, ease of use, simplicity of design and high tech made easy
With the new upgrades, customers who have access to 3D programs will be allowed to watch these programs in 3D format, as the service will automatically detect when the customer tunes to a 3D program or channel and will make the necessary settings.
Furthermore, FiOS TV
customers will have more control over the DVR thanks to the latest enhancements introduced.
Basically, they will be have access to DVD-like capabilities to jump ahead or resume viewing at a particular moment of recorded programming by using on-screen thumbnails in 10-minute increments.
With the new Guide customization feature, users will be allowed to make a variety of settings, while with the improved search capabilities, they will be provided with a smarter search function that predicts what the customer is looking for and automatically provides potential matches. The new improvements will be delivered gradually, the first customers to receive them are those living in the Buffalo, Syracuse and Albany, N.Y., areas, along with those in the Harrisburg, Pa., region.
Verizon has yet to announce the deployment schedule for all other FiOS markets, which are expected to receive the upgrades in the coming months.