14 DAY TRIAL // Many of the customers who purchased a Surface Pro 3 tablet are experiencing the same limited Wi-Fi connectivity issues that some reported on the Surface Pro and Surface Pro 2, but despite these past problems, Microsoft is still unable to fix them very fast.
The company attempted to implement a fix with this month’s Patch Tuesday firmware update for Surface Pro 3 tablet, but many customers who purchased the device explain that the issue can still be spotted on their units.
Microsoft hasn’t provided any details on this, but some are recommending users who are still getting the issue to contact the support service and ask for a replacement.
According to previous reports on the matter, however, it all comes down to the firmware version running on each tablet, so an update should basically solve the problem and help users browse the web using a wireless connection flawlessly.
Increasing frustration for Pro 3 buyers
Unsurprisingly, some of those who are still getting the issue after so many rounds of updates from Microsoft call for the company to fix it once and for all, especially because its engineers should know how to do it from the previous bugs experienced on the other tablet models.
“My SP2 was also rife with issues. First one had a touch screen problem where the capacitive windows button would activate randomly, especially when pushing the volume buttons (which is a shortcut for either taking a screenshot or turning on voice narration, depending on which volume button you press). Second SP2 had SSD corruption and SMART errors. I upgraded to the SP3 to avoid this and here I find that the problems are even worse,” one user posted.
“I love the idea of these products, but I can barely stand this even as an early adopter. Can I still call myself an early adopter on the 3rd generation of a product?”
Still no workaround available
At this point, there’s absolutely no workaround available for the limited Wi-Fi connectivity bug, but some users recommend to toggle airplane mode on and off because this could temporarily restore Internet access.
As for the firmware update itself, Microsoft is expected to deliver another version next month on Patch Tuesday, but there’s still no guarantee that this one would solve all problems.
If you’re wondering why the frustration, it’s because the Surface Pro 3 is quite an expensive device, as the top-of-the-range model can be yours in the United States for no less than $1,950 (€1,500).