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November 16th, 2007, 13:31 GMT · By Bogdan Popa

Users Send Embarrassing Emails to the Wrong Person

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Nowadays, the email is a vital component in a company because it assures the communication between the firm and its connections from all over the world. But the email is not always a secure way to communicate on the web as a recently conducted survey revealed that most companies are afraid that their internal data might be leaked through email. The research conducted by
Sophos included 200 respondents, 70 percent of them answering yes when asked if they are "worried about sensitive data leaking from their company via email." 30 percent of the respondents said no according to a press release published by the company.

Security vendor Sophos conducted one more survey, questioning the employees if they "ever accidentally sent an embarrassing or sensitive email to the wrong person from work." The numbers were shocking as 50 percent of the employees said they already sent embarrassing messages to another person. In this context, the data leakage is pretty dangerous because some messages that reach another inbox might contain private information about the employees or about the company which obviously can be accessed by the person who receives it.

"As more and more business, and indeed personal interaction, is conducted via work email, the risk of slipping up and clicking send without double-checking the recipient's details is ever-growing," said Graham Cluley, senior technology consultant at Sophos.

"The fact that as many as half of employees have experienced that heart-stopping moment when they realise that their message is hurtling towards the wrong person shows that the human error factor is too significant to ignore. Businesses would be wise to check that their email security solutions have the facility to prevent this from happening by identifying when sensitive data or attachments are contained in the message, and if they don't, to consider a more water-tight alternative."
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READER COMMENTS:


Comment #1 by: suzanna on 02 Feb 2011, 23:26 UTC reply to this comment

ha ha yeah this happened to me about three times at work.. luckily it wasn't any thing incriminating.. and it was just light chatting that got sent to the wrong person.

twice i did nothing about it..

the third time i recalled the message and well the recall was succesful..

the best way to avoid embarrasment is as the article says.. to make sure you don't say negative things about people at work..

it tends to mainly happen to people that type quickly.. and i am one of those..

just always doublecheck the recipient.. before you press the send button..ALWAYS.

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