14 DAY TRIAL // Even though Microsoft hasn’t launched a new firmware update for the Surface Pro 2 this month, it turns out that some of the Windows 8.1 fixes rolled out as part of Patch Tuesday are causing problems on this particular tablet model.
Users who posted on Microsoft’s Community forums are complaining that after installing the updates, the booting process takes anywhere between 3 and 5 minutes, while some are even claiming that the sleep mode is no longer working.
Here’s what one of the affected users is writing in a post on Microsoft Community:
“Ironically I didn't notice any significant problems with the December patch everyone was really upset about, but todays patch has added 3-5 minutes to my boot up time, which was originally 10-15 seconds. After seeing the Surface logo and the loading dots, I'm met with a blank screen (activated, but blank) for anywhere between 3 and 5 minutes.
“I've had to restore it to factory settings about 5 times already to solve various issues with drivers and updates, I am sick of having to do it. Going to stop recommending other people buy these devices, since Microsoft clearly isn't taking them seriously.”
This could be the second month in a row when Surface Pro 2 tablets are hit by issues caused by Microsoft’s updates, as in December 2013 the firmware update delivered via Windows Update led to plenty of problems on this device.
Some reported overheating problems, while others explained that sleeping and hibernating no longer worked after deploying the firmware update. Microsoft acknowledged the glitches and pulled the firmware update in an attempt to prevent more tablets from getting affected by these problems.
Microsoft hasn’t yet issued a statement on this, but the company is most likely looking into the matter right now, so expect an update on this anytime soon.