14 DAY TRIAL // Mobile phone makers Nokia and Research In Motion were not the only ones to react to what Apple said on Friday in regard to the iPhone 4 antenna issues. Some of the company's users also reacted to what was stated during the event, and many were disappointed with what Apple plans on doing to solve the situation.
According to Apple, the iPhone 4 does come to the market with issues regarding reception, but other smartphones out there also comes with signal problems, which makes this an industry wide issue. However, the company did admit that the new iPhone model drops more calls than the previous one, though less people are reporting issues with it, and even less people are returning their devices.
Since the antenna issue is wide spread and there is no immediate fix for it, Apple says it would offer compensations to its users, in the form of free bumpers and free cases. While some of those who already purchased the iPhone 4 are happy with the solution, stating that the handset still looks appealing with the bumpers on, and that the case is a good thing, there are also those who are disappointed with the manner in which Apple handled the situation.
A hardware fix or a replacement would have been more welcomed, it seems, but “Apple chose to take the cheap route,” is what one user notes in this thread on Apple's discussion forum. Others argue that, if another company was in Apple's position at the moment, things would have been handled in a different manner, while the Cupertino-based firm barely admitted to the device being faulty.
“My iPhone 3g didnt lose signal as readily whether I was holding it or not,” one user notes in the forum. “I have been satisfied with my iPhone 4. But I have to say that I am very disappointed with the press conference,” another one states. All in all, Apple sold a number of more than 3 million iPhone 4 devices since day one, and many users are pleased with the device, but chances are that more of them would step in front and report issues with their unit, even if only a small number did that until now.