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January 5th, 2013, 08:55 GMT · By

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Uplay Accounts Hacked, Ubisoft Advises Players to Use Facebook

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Uplay is under attack by hackers Enlarge picture - Uplay is under attack by hackers
Quite a lot of Uplay users have begun complaining that their accounts have been hacked by nefarious individuals and that their email addresses have been changed to ones pointing to a Russian website. Ubisoft is aware of this wave of hacks and has advised users to link their Facebook accounts to their Uplay ones for added security.

Uplay is used by Ubisoft to allow customers access to its games, including Far Cry 3 or Assassin's Creed 3 on the PC.

Sadly, the service isn't without fault, as Ubisoft was forced several times to take it down in order to make some immediate changes.

Now, it seems that a group of Russian hackers have started targeting the online service, as a lot of people have begun to complain about their accounts being breached.

Ubisoft is aware of the issue and has advised users on its Ubisoft Support Facebook page to link their Facebook accounts to Uplay for added security.

The customer support and security teams are currently working to giving the accounts back to their rightful owners, but no other details are known.

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READER COMMENTS:


Comment #1 by: Wayne on 03 Mar 2013, 19:10 UTC reply to this comment

My account is hacked as well. I have set up a new account just to get a support ticket logged.
Support wanted scans of the disc and cover and serial, and proof of purchase for Far Cry 3. As if I would keep the receipt just for in case I get hacked, seriously?
After I sent the scans of the discs and cover with serial and everything the support just went all quiet, not a peep from them.

I even got a mail from Ubisoft the moment my account's email and username got changed, as well as the "new owner's" email and gave this to support as well.
I don't know what more to do.
It seems as if Ubisoft does not care about their customers at all. The hackers seem to have a blast, we buy they play.

Comment #1.1 by: scaredalot on 16 Apr 2013, 00:29 GMT

same thing happened to me,got NO reply from ubisoft and i must have sent at least 5 emails...Sooo annoying !!

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