Softpedia
 

NEWS CATEGORIES:



NEWS ARCHIVE >>
SOFTPEDIA REVIEWS >>
MEET THE EDITORS >>
Home > News > Apple > Tips&Tricks

August 3rd, 2010, 05:41 GMT · By Sergiu Gatlan

Troubleshoot Time Machine's Issues in Snow Leopard

SHARE:

Adjust text size:


The Time Machine icon.
Enlarge picture
If you are an avid Time Machine user, sometimes, you might end up having to deal with errors that make no sense and no matter how much time you put into solving them you just can’t find a solution. If it has happened to your or one of your friends and you want to help him or yourself, here are the solutions to your problem(s).


Most of these problems have been already addressed by Apple and have solutions described on its own support website. If you were unable to find them yourself here are some of the problems/errors you may encounter while using Time Machine on your Snow Leopard machine.

Failed Time Machine backup.
Enlarge picture
If you have issues with backups, as in Time Machine being unable to complete a backup, open System Preferences and in the Time Machine preferences click on the red "i" icon for more information regarding the problem.

If the message is “The backup volume is read only.” you will have to turn off Time Machine and repair your backup using the detailed procedure Apple describes HERE.

If you get the “No volumes to be backed up were available.” message this happens because all available volumes are in Time Machine’s 'Do not backup' list. To fix this, open System Preferences and, in the Time Machine preference pane, click Options. Now remove the volumes that you want to be backed up by Time Machine.

If the message is “Unable to complete backup. An error occurred while copying files to the backup volume.” just restart your Mac and try the backup once again.

When you get the "Time Machine could not be configured. The built-in network interface could not be found" error message you will have to go through the steps below:

1. Go to /Library/Preferences/SystemConfiguration/ and copy the NetworkInterfaces.plist file to your desktop (to make a precautionary backup).

2. Delete NetworkInterfaces.plist (enter your admin name and password if prompted).

3. Restart your Mac and reconfigure your Network and Time Machine preference panes in System Preferences.

4. If you still get the error you will have to contact an Apple Authorized Service Provider  from HERE to check your Mac's network ports.

The Time Machine preference pane.
Enlarge picture
If you encounter an "The backup volume could not be found." error message you will have to choose your solution depending on the state of your hard drive.

If your hard drive has been erased follow these steps:

1. Open System Preferences and go to Time Machine.

2. Click on "Change Disk..." and select your back up location again.

If your hard drive sleeps and does not wake in time for Time Machine backups you will have to disable the sleep function of the respective external drive.

The next error has a repair procedure too extensive to be included in this article so I will give a direct link to a solution page on the Apple Support website. So, if you get a "The backup volume could not be mounted" you will have to go HERE.

If you experience other Time Machine errors that have not been covered in this article share them in the comments and I will do my best to help you.

TELL US WHAT YOU THINK:

3,232 hits · 8 comments · Link to this article · Print article · Send to friend · Subscribe to news

MUST-READ RELATED ARTICLES:


Things to Do If Your MacBook Does Not Turn On

How to Install Mac OS X 10.6.3 (Changes Detailed)

Things to Do When Your Apps Close Without Warning

How to Force Background Maintenance Tasks to Run on Your Mac

How to Migrate Data to a New iPhone

READER COMMENTS:


Comment #1 by: linda on 15 Sep 2010, 14:23 UTC reply to this comment

“Unable to complete backup. An error occurred while copying files to the backup volume.”

I got this error message after hours of backup activity. a restart and try again did not solve the problem. What now?

Comment #1.1 by: Sergiu Gatlan on 24 Sep 2010, 10:37 GMT

You should find all the answers you need here: http://bit.ly/9RuHFJ .

If you still can't solve the problem get back to us and we'll see what else can you do to get your Time Machine back on its feet.


Comment #2 by: Win on 03 Aug 2011, 03:35 UTC reply to this comment

I hope you're still monitoring this site... I'm setting up a new machine for TM backups. A new iMac with SSD for a boot drive, and an internal 2TB drive that I've partitioned into two, one partition ("TM_Backup") to be used by TM. But in setting up I get the error "Are you sure you want to back up to the same device your original data is on?", then it says I'm trying to back up "HD_2", my other partition. But NO, I want to back up the SSD. How do I tell it the source for backup is the SSD drive and not the other partition? Thanks!

Comment #2.1 by: Sergiu Gatlan on 03 Aug 2011, 07:46 GMT

If you have not yet added a Time Machine backup device, you will have to choose one from System Preferences > Time Machine (a screenshot of what you should see is available at http://i.imgur.com/QsxfL.jpg).

If you already have a Time Machine backup device and you want to change it, you will also have to go to System Preferences > Time Machine and click on the Change Disk button (as you can see at http://i.imgur.com/FISxw.jpg).

Hope this helps.


Comment #3 by: RomaBoy on 26 Mar 2012, 20:56 UTC reply to this comment

I did not find my problem listed. The error stated under the red 'i', is that there is not enough space on my Time Machine drive. I thought Time Machine was supposed to delete old files when the drive filled up. Any suggestions?

Comment #3.1 by: Sergiu Gatlan on 28 Mar 2012, 08:44 GMT

Could you tell me what is the EXACT message displayed by Time Machine?


Comment #4 by: BLID on 10 May 2012, 19:27 UTC reply to this comment

Hi, my problem is that Time Machine is telling me I don't have enough space for my back-up, even though my 1TB external drive says there's plenty of space. A friend suggested trashing the back-ups and starting again, which I did. But then I got exactly the same message from Time Machine, even though the back-up drive is almost empty. Any suggestions?

Comment #4.1 by: Sergiu Gatlan on 14 May 2012, 14:30 GMT

First of all, turn off Time Machine and then delete the already existing backup files on the drive.
Next, delete the com.apple.TimeMachine.plist file from /Library/Preferences.
After this go back to the Time Machine's preference pane in System Preferences and set your backup volume again.
Once you turn Time Machine back on and let it complete the backup everything should be OK.

NOTE: Make sure you STOP any antivirus solutions running on your Mac beforehand, to remove the chance of having Time Machine's encountering any locked files on your system.

Copyright © 2001-2012 Softpedia. Contact/Tip us at

WindowsGamesDriversMacLinuxScriptsMobileHandheldNews

SUBMIT PROGRAM   |   ADVERTISE   |   GET HELP   |   SEND US FEEDBACK   |   RSS FEEDS   |   UPDATE YOUR SOFTWARE   |   ROMANIAN FORUM