Tim Cook replies to customer's email, promises to support Italian in next Siri update

Mar 10, 2012 15:53 GMT  ·  By

An iPhone user in Italy decided to email the head of Apple himself to ask why Siri doesn’t yet support Italian, especially considering that his country holds some valuable customers.

Dear Tim, I wonder why you do not like Italy, I think we are good customers for you but do not relish this,” said Mike (full name Michele), according to a Google translation.

“Watch this, we are the second country in Europe (we are behind all’UK!),” he said. “In particular: 1) Siri is not yet been released in Italian (rather strange after 6 months); 2) We are no longer in the group of ‘first day’ of a product launch iPhone 4 (there are some nations that are not at our level). Thanks, Mike.”

Cook’s reply was brief, reminiscent of the late Steve Jobs’ terse answers to such emails: “Michele, I love Italy,” Cook wrote back. “We will support Italian in SIRI this year,” Cook confirmed, signing off as “Tim”.