For customers worldwide

Dec 15, 2009 08:59 GMT  ·  By

At the start of this month, Microsoft began kicking up a notch the online resources designed to streamline the management of Microsoft Volume Licensing program agreements and products. Essentially, the Microsoft Volume Licensing Service Center evolved into a single, integrated portal set up to allow customers to administer all their Volume Licensing IDs. The evolution process was kicked off on December 6, 2009; however, on some markets, it stretched until yesterday, December 14.

“The Microsoft Volume Licensing Service Centre is currently undergoing maintenance as part of a series of enhancements to improve the licensing management experience for partners and customers. Our goal is for the site to be available on Wednesday, December 16, 2009,” revealed Sarah Arnold, Microsoft Australia Partner Program Manager, at the start of this week.

At this point in time, customers in a variety of markets worldwide can take advantage of VLSC. Microsoft is offering the center in the following localized versions: Bulgarian, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, English, Finnish, French (Canadian), French (European), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Portuguese (Brazilian), Russian, Slovak, Spanish, Spanish (Latin American), and Swedish.

“Microsoft is upgrading the online experience based on partner and customer feedback, which will create a single portal to manage all Volume Licensing agreements and IDs, download product keys, and access Software Assurance benefits. This experience will also improve administrative management and offer greater flexibility with streamlined registration and permission management. Currently, additional tool functionality including eAgreements and Explore.MS are also impacted by this maintenance,” Arnold added.

As of December 2009, Microsoft volume customers will be able to use the Volume Licensing Service Center in order to manage such Volume Licensing IDs as Microsoft Open License, Microsoft Open Value, Microsoft Open Value Subscription, Microsoft Select License, Microsoft Select Plus, Microsoft Enterprise Agreement, Microsoft Enterprise Subscription Agreement, Microsoft Campus Agreement and Microsoft School Agreement.

“The Microsoft Volume Licensing Service Center (VLSC) is an online tool that makes it easy for your customers to manage Microsoft Volume Licensing program agreements, download licensed products, and access volume license keys - all in one place. VLSC helps you spend less time answering customer questions about the Volume Licensing process, so you can focus on generating more sales leads and closing more deals,” the software giant noted.