T-Mobile Removes HTC HD2's Software Update

Wireless carrier T-Mobile has removed the recently released software update for the high-end HTC HD2. Pushed into the wild only a couple of days ago, the ROM upgrade for this Windows Mobile-based device reportedly caused a great deal of problems to the carrier's customers, all of which resulted in the removal of the update from the company's website. The operator is already working on discovering the issues beneath the upgrade, and should provide a new solution, less buggy, when all things are in good order, at least this is what T-Mobile notes in a recent post on its forums.

“Customers have reported issues when attempting to download the HTC HD2 software update, and may be experiencing additional issues following successful downloads. As a result, the software update has been temporarily removed from www.t-Mobile.com/wmupgrade. Support teams are engaged and working to resolve these issues so customers can take advantage of the many benefits this update will provide. Once the issues have been resolved, the software update will be re-posted on www.t-Mobile.com/wmupgrade. Customers who have successfully downloaded the software should keep the update and continue to use their device as normal,” the aforementioned forum post reads.

Among the issues that were reported by T-Mobile customers, we can count problems with the downloading of the software (which was either extremely slow, failed to start or hanged after a few MB were downloaded), or with the device freezing or rebooting after the installation process was completed. Other users reported battery life drains (though many said the battery offers more usage time after the update), while some of the just updated handsets became sluggish and unresponsive. Of course, not all those who installed the update experienced issues, but it seems that there have been a lot of problems reported, enough to make T-Mobile remove the update.

No specific details emerged on when the improved solution is delivered, but we can hope that things will be set straight in the very near future. However, we should note that this is not the first time when T-Mobile has issues with the software released for its handsets, nor the first time when HD2 sees a buggy update. Keep an eye on this space for further updates on the matter.