According to the United States District Court for the Northern District of California, users who have purchased certain Symantec products and have been improperly charged for their renewal will be refunded. This is a settlement that resolves a class action lawsuit that focused on Symantec’s less orthodox practices.
Customers who purchased Norton AntiVirus, Norton Internet Security, Norton 360, Norton Personal Firewall and Norton SystemWorks in the period between October 1, 2005, and May 23, 2012, and enrolled in Norton’s automatic renewal service for the product are eligible.
Following this incident, Symantec has agreed to change its business practices to ensure that customers are well aware of what they are getting into when they purchase a product.
Individuals or companies eligible for a refund will either receive $10 (8 EUR) cash refunds or a two-month subscription extension for their Norton products (assuming it’s one of the aforementioned ones).
More information is available on
NortonSettlement.com. Details can be obtained at info@nortonsettlement.com or at the toll-free number 1-877-853-3045.
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