Last week, I reported about Subway customers' concerns with the size of their Footlong sandwich, that appears to be missing either half an inch or a full inch (1.27 - 2.54 cm).
Just a few days after news broke out, with a publication of a post regarding the size of the product on Facebook, two men are suing the chain.
The plaintiffs, from Burlington and Ocean Counties in New Jersey, have filed their claim on Tuesday, January 22. The next day Subway put out a statement in which they say they are now double-checking to obtain a correct size, philly.com
“We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve,” they say in their press release.
According to Burlington County Attorney Stephen DeNittis, handling the suit, Subway owes its clients about 45 cents (€0.33) per Footlong.
“Class actions are to correct mass wrongs that involve small damages. [...] It's not about the money,” he says.
They are asking Subway to either offer a correct size for their Footlong or, I guess, change its name and stop promoting a faulty product.
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