14 DAY TRIAL // According to an article by WPIX.Com, Chelsea Kate Isaacs, the journalism student that engaged in a tense email conversation with Apple’s CEO, is now the talk of college campuses around the globe.
Isaac's is quoted as saying "I know the Sydney Herald apparently published my Facebook address in the paper," on the Brookville Campus of CW Post.
Still, the soon-to-be journalist is enjoying the attention. She is reportedly getting tons of supportive messages, and she is also enjoying the lively debate in her classes.
Now, anyone can read her conversation with Steve Jobs, “and afterwards you might think an Apple apology is order,” WPIX.Com notes.
"I sure hope so" said Isaacs. "I mean I'm open to it, I have nothing against him, and I hope he gives me a call."
For those who are not in the loop, Isaacs was trying to get some answers only Apple PR could give, according to her side of the story.
She needed these statements for an assignment at her school, but when she turned to Steve Jobs to try and obtain the necessary information, all she got was terse replies like “Our goals do not include helping you get a good grade” and (in the end), a rude “Leave us alone”.
Of course, no one can say for sure whether it was Steve Jobs himself who responded to Isaacs’ emails, or someone else handling the inbox for [email protected].
Nevertheless, WPIX.Com appropriately points out that “Jobs or whoever responds to his emails obviously forgot the important lesson,” and that is “the customer is always right.”
The least Apple could have done was treat Isaacs with courtesy and respect, the report goes to add.
"I think if you're seeking answers, and you need to get your job done, whether your asking the government a question, or Steve Jobs or the person next door, I think we all deserve those answers and we all deserve to be treated fairly." Isaacs said in a statement for PIX 11 News.
Mr. Jobs is yet to apologize, while Apple Media Relations won't even confirm whether or not it was Apple’s chief executive officer who sent those emails.
"If they're not denying it I guess it must mean they have nothing to say about it." said Isaacs.