Users find a new issue with Steam on Windows 10

Dec 10, 2014 13:52 GMT  ·  By

Since Windows 10 is still work in progress, it shouldn't be such a big shock to see an app crash all of a sudden, but it appears that build 9879 comes with what could be a widespread bug affecting a significant number of users.

Many of those who have gaming platform Steam installed on their Windows 10 build 9879 machines have discovered that Valve's app crashes every once in a while for no clear reason, no matter if it's launched in compatibility mode or not.

At this point, there's absolutely no workaround available for this problem, and a Microsoft engineer has acknowledged the issue but has recommended users to launch the app in Windows 8 compatibility mode or update the display adapter drivers.

A fix that's worth a shot

Since Microsoft remains tight-lipped on the issue, some users have attempted to repair the problems on their own and have developed all kinds of tutorials that could more or less help those struggling with the same bug.

One user explained on Microsoft's support forums that restarting the Steam Client Service before launching a game could actually resolve the problem, so if you do encounter the same issue, just give this a shot to see if it makes any difference.

All you need to do is create a .BAT file (you can do this by creating a new text document and changing its extension to .BAT), call it “steamrestart,” and type in the following lines:

code
net stop "Steam Client Service"
net start "Steam Client Service"
timeout 900
steamrestart.bat
Make sure that you run this .BAT file before you launch a game, and obviously, post a comment here to let other users know if this works.

Possible fix coming this month

Microsoft has already announced that it's not planning to release any new updates for Windows 10 Technical Preview, but in the meantime, it's indeed working to fix some of the most important bugs in build 9879.

The company has already released a handful of bugfixes and has said that more are very likely to come this month, so keep your fingers crossed to get a Steam patch as well.

Most users have said that Steam crashes every 20 to 25 minutes, so it's easy to understand how frustrating it actually is to see this happening on your gaming computer.

There's one major thing that everyone should take into account before criticizing Microsoft for this bug: Windows 10 is only available for testing purposes for the time being, and the company itself recommended users to avoid installing it on their main PCs as these early builds could come with bugs such as the one affecting Steam.

Windows 10 and Steam (8 Images)

Windows 10 build 9879
Windows 10 build 9879 taskbar optionsWindows 10 build 9879 version number
+5more