Sprint to Upgrade HTC Touch Pro to WinMo 6.5

Does anyone actually believe that this will come to pass?

I have seen the training phone at my Hampton, Va . IT is a TOUCH PRO WITH THE WM6.5 UPDATE.

Dear Bre,

Thank you for contacting Sprint. I understand your frustration and
appreciate the opportunity to resolve your issue.

Currently, we are working to launch the Windows Mobile 6.5 upgrade for
HTC Touch Pro.

Although, no official release date has been declared for the upgrade.
However, as soon as the upgrade is launched, we will inform our
customers with high profile promotions.

I understand that there are lot of customers waiting for the release and
I can assure you that our technical department is working hard to make
it available soon. I appreciate your patience and understanding in this
regard.

You can also visit the below hyperlink for more updates regarding the
updated software available for HTC Touch Pro.

http://softwarestore.sprint.com/products.php?id=2127&cat=91

We value your business and appreciate the opportunity to address your
concerns. Visit Sprint.com/mysprint if we can be of further assistance.


Sincerely,
Jaxon M.
Sprint

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Original Message Follows:
------------------------
========================================================================
Name: BRE
Form: Ask A Question Learn OR Feedback and Suggestions - Learn
Topic: Equipment
Contact Number: 757593****
========================================================================
Original Question: UPDAT
Question: WHEN WILL THE WINDOWS MOBILE 6.5 UPDATE BE AVAILABLE FOR MY
TOUCH PRO OR ARE YOU GOING TO NEVER UPDATE THIS PHONE? THERE ARE ISSUES
WITH THE PHONE NOT RINGING AND DIALER ISSUES THAT YOU ALREADY KNOW ABOUT
AND HAVE BEEN FIXED WITH THE TOUCH DIAMOND. WHEN WILL THE TOUCH PRO GET
WM 6.5 AND THE FIXES?
========================================================================

****************************************************
Additional Data
****************************************************
SUB Topic : General Inquiry
Current Customer ?: Yes
Email Address: bre79@aol.com
Address: 403 ct
City: hampton
State: VA
Zip: 23669

Interesting. Of course even if it doesn't happen, there are other options for getting WM 6.5 on your Touch Pro. It's well worth it too.

Ive for months been dealing with HTC corp. as well as HTC Legal Dept. re: Touch Pro. Mainly involving the keyboard issue, as well as WM 6.1 instability. Ive been advised by HTC Corp. that the Touch Pro from Sprint will NOT be eligable for the WM 6.5 upgrade. That comes straight from the horses mouth.

So in regards to what Sprint is telling you. Its all a load of poppycock!

Im fighting to get the Touch Pro recalled due to manufactoring issues, that wont be resolved in existing devices. Going forward, only newly manufactored TP's will have known issues corrected.

Ive sp/w the highest level people at HTC as well as specialists in Mr. Dan Hessys office. Its a shame Sprint wont deal with problamatic mechanical defects.

I already saw the wm6.5 on the training TP at my local Sprint repair center.
The techs said that the update is u to the carrier and not HTC. HTC builds the phone, and some of the software. All other software is from Sprint and so are the updates. When I had My Mogul and I knew about the 6.1 update, people like you said, HTC is not updating the Mogul. Well, it happened. Again, HTC is not the carrier, Sprint is.

Just checked with Sprint on this and they are working on it - No firm date (as of 09/10/10); however, they will announce on their website and via email to their customers.