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January 19th, 2012, 18:01 GMT · By

Sprint Prepares Software Updates for Samsung Epic 4G and Epic 4G Touch

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Samsung Epic 4G and Epic 4G Touch
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Sprint rolled out a minor update for the HTC EVO 3D only a few days ago, which was said to remove the Carrier IQ software. However, this is not the only smartphone that is delivered with the infamous application.

 

It appears that Sprint plans to get rid of the Carrier IQ software from all the devices in its portfolio. This is why Samsung Epic 4G Touch will be receiving a maintenance update which is meant to remove the Carrier IQ software from the smartphone.

 

The folks over at SprintFeed have learned that the software update for the Samsung Epic 4G Touch is expected to roll out before the end of this month. Unfortunately, there are no details on whether or not the update will bring other improvements as well.

 

In the same news, SprintFeed cites sources close to the matter who claim that Sprint plans to deploy another software update for the original Samsung Epic 4G.

 

The latest update for the Epic 4G rolled out a few weeks ago and offered owners the long-awaited Android 2.3 Gingerbread operating system

 

However, it appears that the major upgrade proved too much for Sprint, as many users reported sound problems after updating their Epic 4G devices to Gingerbread. Most of these sound issues are rumored to be tied by other audio applications, including SoundHound and Shazam.

 

The bad news is that the audio bug manifests itself even while the phone is not used. The good news is that Sprint plans to deploy a fix for this issue by the end of the month.

 

In addition, the folks at SprintFeed report that the update for the Epic 4G will also include an option that will allow owners to remove some of the pre-installed Sprint bloatware.

 

Although both software updates are expected to arrive by the end of the month, there haven’t been any details regarding the exact release date yet.


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READER COMMENTS:


Comment #1 by: Judiva on 26 Jan 2012, 03:22 UTC reply to this comment

My most recent update crashed my Epic 4G and now it no longer receives calls... it force closes. Sprint blames Samsung, Samsung blames Sprint. I have a phone that won't work - and Sprint does nothing but hang up on me. Nice.

Comment #1.1 by: ETC on 26 Jan 2012, 08:10 GMT

Same problem on my phone, but Sprint was nice. They couldn't fix it and said I needed to go to a Sprint Store for them to look at it.


Comment #2 by: ETC on 26 Jan 2012, 08:08 UTC reply to this comment

I received the update push this morning for my Sprint Samsung Epic, and now I can not answer my phone. Called Sprint and they weren't able to fix it, but created a ticket so I could got into a Sprint store for them to look at it. Apparently others Samsung Epic owners are having this problem too.


Comment #3 by: tired of the mess on 03 Mar 2012, 00:33 UTC reply to this comment

sprint needs to repair phones for free instead of telling customers to pay $36 for tech to look at phone when it knows problem caused by glitches in its system, product and software.My phone doesn't play youtube, freezes, drops calls etc.. government needs to regulate industry. Auto recalls are repaired for free.

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