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December 20th, 2011, 13:31 GMT · By

Sony Apologizes Over PlayStation Vita Launch Problems

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The PlayStation Vita launched on December 17 on the Japanese market and it took just two days for gamers to begin talking about problems with the device, some of them appearing after players applied the firmware update that Sony released for it.

The reported problems included crashing, lag when playing and accessing content and frequent freezes, although not all players experienced them.

The firmware update fixed some problems but other users suggested that some were only able to download it after setting up a new PlayStation Network account, which requires the use of one of the memory cards for the Vita, now a hot commodity in Japan.

The original statement from Sony is in Japanese and the Google Transalte version reads, “Currently, special office and information center PlayStation Vita, has gotten more inquiries contact usually by the time zone we call remained a difficult tie. Apologize for any inconvenience to customers, sorry.”

It adds, “PlayStation Vita some of the inquiries have been received about the PlayStation Vita, by you doing your handy and easy, some cases improved. So we offer a Q & A below, before submitting an inquiry, try you for your check, thank you.”

It seems pretty clear that Sony is working hard to make sure that all the problems with the device are fixed as soon as possible, which might mean that more firmware updates are being planned for the coming weeks.

The PlayStation Vita is set to be launched on February 22, 2012 in North America and in Europe and Sony will want to have the handheld as bug free as possible at that time.

Enterbrain has reported that the Vita has managed to sell a little over 321,000 units in two days, which is significantly better than the original PSP but worse than the Nintendo 3DS has managed earlier during 2011.

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