14 DAY TRIAL // Another week, another bug report related to the brand new Samsung Galaxy S6 and Galaxy S6 Edge smartphones, but we shouldn't be too surprised. It’s the way things go when new models arrive on the market: soon after their release, problems begin to surface.
Samsung’s two new flagships have been available for purchase since April 10 and pre-orders have started shipping out to consumers even before that date, so a larger number of folks are already rocking the new handsets.
By the looks of things, in the case of the Galaxy S6 Edge, owners have already noticed a peculiar incongruity. According to some user reports, units that have been purchased from Verizon and Sprint shipped out with an auto-rotate bug.
Another issue with the Galaxy S6 Edge has been identified
It seems that the problem arises when people use the phone in landscape mode, as the device remains locked in this position. The issue also messes up the camera UI, turning it upside down.
What’s quite strange is that new Galaxy S6 Edge units don’t exhibit the problem once they are turned on. Instead, it can come around after several hours or even days of use, for no real good reason.
More alarmingly, rebooting or performing a factory reset won’t solve the issue either. Some Verizon customers have already contacted Big Red, which sent them replacement units. However, to their dismay, users found that the new models were plagued by the same fault.
Apparently, Samsung has been made aware of the problem, but we’re yet to hear an official statement on this coming out of the tech giant. The good news is that the standard Galaxy S6 doesn't seem to be affected by the same woes. Not yet, anyway.
For the time being, we can’t tell you whether this is a problem related to hardware or software, but once Samsung steps forth and discusses the issue, we’ll probably know more.
This is not the only reported issue related to the Galaxy S6 Edge
Not so long ago, we also told you that T-Mobile users who got their Galaxy S6 Edge handsets shipped early complained on forums that their units arrived with scratches and even dead pixels.
Also, an AT&T memo revealed that some Galaxy S6 and Galaxy S6 Edge packages had a problem that caused the phones to power on while in transit. So when the devices reached their destination, they were out of juice completely.
It seems that the new phones are already facing a bunch of issues, despite being launched just a few days ago. Have you experienced any troubles with your model? Let us know in the comment section below.