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March 18th, 2008, 14:48 GMT · By Bogdan Botezatu

Solid-State Drives Get Astounding Failure Rates Inside Notebooks

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Stackable solid-state drive chips
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Solid-State drives are touted as being the best storage alternative when it comes to mobile computing. They are light, take up less power and are not easily damaged by mechanical shocks. Just as the vast majority
of notebook users fell in love with the miraculous storage solution, a report emerging from Avian Securities claims the contrary.

According to Avi Cohen, managing partner at the company, large notebook PC vendors get back 20 or 30 percent of the sold units because of either increased failure rates that occur in the flash-based storage drives, or because the customers are not pleased with the disks' performance. The report also claims that only 1 percent to 2 percent of notebooks are returned because of technical issues with conventional hard-disks.

Cohen claims that the failure rates of solid-state drives are much higher than encountered in their conventional counterparts. Moreover, in exchange of the extra $900 the user pays for a SSD update, they expect dramatically improved performance, which is not entirely met.

Dell, one of the most enthusiast promoters of the new storage media, admits that the solid-state drives are experiencing performance issues with applications that use small files, such as Microsoft Outlook. Dell also claims that this issue is fixed in Samsung's new line of solid-state drives, that is implemented in the PC vendor's mobile offerings.

However, the NAND flash industry would like to see increased demand in solid-state drives, but the single-level cell flash memory is still too expensive to become mainstream. At the same time, the multi-level cell flash memory is more affordable, but it's also less reliable and wears out 10 times faster than the SLC chips. Moreover, given the fact that the SLC flash, previously touted as "invincible" is experiencing problems, the MLC memory is obviously out of discussion.

According to Cohen, the reliability issues with the single-level cell flash will ultimately be fixed, but it takes time and, until then, the MLC industry cannot advance.

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READER COMMENTS:


Comment #1 by: jesse on 27 Dec 2009, 06:20 UTC reply to this comment

thats still pretty good because hard drives have a 50% failure rate


Comment #2 by: Dave S. on 24 Feb 2012, 16:24 UTC reply to this comment

We installed two, of the 256GB Solid-State drives as "C:" drives in two new systems in September, 2011. These units run 24/7 with quite a bit of activity during the core work hours. Within six months, one unit started hanging up and got so bad it had to be rebooted three or four times a day. Soon after the second unit started failing in the same manner. So over the last two weeks, we captured the images of the two solid-state drives and copied them to traditional "spin" drives and the units have not failed since. At $480 each and less than six months of use, we at this point are not impressed with the solid-state drives.

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